Narrow Results Clear All
- Communication Improvement
- Culture of Safety 1
- Education and Training 2
- Error Reporting and Analysis 1
- Teamwork 2
Search results for "Facility and Group Administrators"
van der Heijde R, Deichmann D. Harv Bus Rev. October 30, 2018.
Aviation continues to provide inspiration for patient safety innovation. This commentary describes a 10-minute team huddle exercise which involves team members rating their own mood status and the leader asking if there are any contextual concerns. In addition, two team members select "knowledge cards" that either test the person's knowledge or assign the person to proactively watch for improvement opportunities during the shift. The results encouraged sharing, situational awareness, and team building.
Journal Article > Study
The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facilities.
Schwartz ME, Welsh DE, Paull DE, et al. J Healthc Risk Manag. 2018;38:17-37.
Communication failures are known to contribute to medical errors. In the field of aviation, crew resource management is used to teach teamwork and effective communication. In this study, researchers evaluated the impact of a team training program developed by the Veterans Health Administration National Center for Patient Safety and modeled after crew resource management training. The Teamwork and Safety Climate Questionnaire was used to evaluate safety climate prior to and after the training. They found that scores on the 27-item survey increased on all questions from baseline to 1 year and conclude that this type of team training improves patient safety by enhancing teamwork and ensuring effective communication among clinicians. A PSNet perspective provides insights on team training.
Journal Article > Commentary
The Risk Management Reporter. June 2005;24:1,3-7.
This commentary provides a definition of patient-centered care, lists potential impediments to implementation, and highlights several successful initiatives in acute care hospitals.