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- Patient Complaints
- Residents and Fellows
Journal Article > Commentary
Tummalapalli SL. JAMA Intern Med. 2017;177:1722-1723.
Residents rarely receive feedback from patients and families during training, which may represent a missed opportunity to improve their communication and patient care skills. This commentary recognizes this gap and suggests tactics to incorporate feedback into residency programs, such as the use of structured collection formats and neutral information sharing processes.