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Search results for "Organizational Behaviorists"
- Health Care Executives and Administrators
- Organizational Behaviorists
- Provider-Patient Communication
Journal Article > Study
Heyland DK, Barwich D, Pichora D, et al; ACCEPT (Advance Care Planning Evaluation in Elderly Patients) Study Team; Canadian Researchers at the End of Life Network (CARENET). JAMA Intern Med. 2013;173:778-787.
Advance care planning (ACP) has become an increasingly utilized process for exploring and communicating patients' preferences for end-of-life care. This multicenter audit of ACP practices across 12 hospitals in Canada found that even when patients and families have completed ACP, inpatient health care providers are not discussing these preferences during hospitalization nor are they documenting these decisions in the medical record. When there was chart documentation, it did not match the patients' expressed wishes more than two-thirds of the time. The majority of audited cases found that patients were prescribed more aggressive care than they would have preferred. An accompanying editorial argues that these types of "silent misdiagnoses" should be considered medical errors, noting that discussions about code status and ACP are "every bit as important to patient safety as a central line placement or a surgical procedure." A previous AHRQ WebM&M commentary discussed ACP and other tools for expressing end-of-life preferences.
Journal Article > Study
Older patients' understanding of emergency department discharge information and its relationship with adverse outcomes.
Hastings SN, Barrett A, Weinberger M, et al. J Patient Saf. 2011;7:19-25.
This study of geriatric patients discharged from a teaching hospital emergency department (ED) found that nearly 20% did not understand either their diagnosis or how to care for themselves at home, and the majority did not know the expected course of their illness or when to return to the ED. The study corroborates prior research showing that many ED patients do not comprehend their discharge instructions, and that a large proportion of hospitalized patients are unaware of their diagnosis. Many factors may play a role in this discrepancy, including low health literacy and suboptimal patient–provider communication. An AHRQ WebM&M perspective discusses the broader issue of patient safety in the emergency department.