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- Communication Improvement
- Culture of Safety 1
- Education and Training 5
- Error Reporting and Analysis 4
- Legal and Policy Approaches 4
- Logistical Approaches 1
- Quality Improvement Strategies 3
- Specialization of Care 1
- Teamwork 1
- Technologic Approaches 1
- Transparency and Accountability 1
- Device-related Complications 1
- Diagnostic Errors 3
- Discontinuities, Gaps, and Hand-Off Problems 1
- Identification Errors 2
- Medication Safety 3
- Nonsurgical Procedural Complications 1
- Psychological and Social Complications 1
- Surgical Complications 1
Search results for "Provider-Patient Communication"
- Provider-Patient Communication
- State Governments and Agencies
Legislation/Regulation > Colorado Legislation
Pettersen B, Tate J, Tipper K, McKean H. Colorado Senate Bill 19-201.
Communication-and-resolution mechanisms are seen as important approaches to improving transparency and healing after an adverse event. This state bill, referred to as the "Colorado Candor Act," protects conversations between organizations, clinicians, patient, and families from legal discoverability and outlines criteria to guarantee that protection.
Gipson K. PA-PSRS Pa Patient Saf Advis. 2018 Oct 31;15(suppl 1):39-45.
Partnership for Health and Accountability. Marietta, GA: Georgia Hospital Association Research and Education Foundation; 2004.
In this 55-minute video, a medical ethicist, a hospital risk manager, and two health care attorneys review three clinical vignettes involving medical error. The video also presents communication techniques that health professionals can use to show empathy when discussing error with patients and families.
Special or Theme Issue
Deutsch E, ed. PA-PSRS Pa Patient Saf Advis. 2018 Oct 31;15(suppl 1):1-70.
Hewitt M, Hernandez LM; Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Institute of Medicine. Washington, DC: National Academies Press; 2014. ISBN: 9780309303651.
Health literacy can affect patients' ability to understand directions, ask good questions, and participate in care. Framing health literacy as a public health challenge, this report describes efforts to address it in three states and explores implementation and research to improve it across the United States.
Munn J. PA-PSRS Patient Saf Advis. March 2014;11:23-29.
Patients are increasingly being asked to assume a role in ensuring their own safety. This report explores patients' adoption of practices meant to help improve their safety and found that 8 of the 10 suggested tactics are actively used by health care consumers in Pennsylvania.
PA-PSRS Patient Saf Advis. June 2007;4:29, 32-45.
This article discusses reports of wrong-site surgery submitted to the PA-PSRS, compares them with results of other studies, and provides suggestions to reduce this type of error.
The Medication Errors Panel. Sacramento, CA: California State Senate; March 2007.
This report shares findings from an expert panel convened to study the causes of medication error in the outpatient setting and provide recommendations for reducing errors associated with prescription and over-the-counter medications.
St. Paul, MN: Minnesota Department of Health; January 2009.
This report provides background on the Minnesota Never Events reporting initiative, tips for patients on how to receive the safest care possible, and a table of events reported by all hospitals in the state.
PA-PSRS Patient Saf Advis. March 2006;3:13-19.
This article addresses strategies for minimizing patient safety risks related to interactions with health care industry representatives, as well as the role they can play in promoting safety.
Journal Article > Study
Durbin J, Hansen MM, Sinkowitz-Cochran R, Cardo D. Am J Infect Control. 2006;34:25-30.
The investigators surveyed health care providers to determine their perceptions on patient safety in the health care system. They found that clinicians believed systemwide interventions and stronger patient involvement would improve safety.
Tools/Toolkit > Fact Sheet/FAQs
Huntingdon Valley, PA: Institute for Safe Medication Practices; 2004.
This booklet provides instructions, recommendations, and safe tips for patients in the hospital, at their doctor's office, or at home. Additional readings are included.
Tools/Toolkit > Toolkit
This four-chapter report defines "health literacy" and provides strategies for states to address existing educational gaps. It outlines the existing activities of interested stakeholders and summarizes the findings of a survey conducted by the Council on State governments. The report ultimately offers supportive tools for state policy makers to clarify relevant issues in their own states.