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- Patient Education
Agency for Healthcare Research and Quality; Rockville, MD: 2005.
Part of the Agency for Healthcare Research and Quality's (AHRQ) consumer education campaign, this booklet provides tips for patients on how to identify and receive quality health care. An audio podcast featuring AHRQ Director Carolyn Clancy, MD, introduces the resource.
Berntsen KJ. Westport, CT: Praeger; 2004. ISBN: 0275982300.
The author provides an introduction to issues affecting safety in health care for a consumer audience. The text is interspersed with relevant stories from patients and tips to minimize opportunities for failure.
Chicago, IL: National Patient Safety Foundation; 2003.
This report outlines actions that should be taken by all health care organizations to involve patients and families in systems and patient safety programs.