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Journal Article > Commentary
Condition concern: an innovative response system for enhancing hospitalized patient care and safety.
Baird SK, Turbin LB. J Nurs Care Qual. 2011;26:199-207.
This commentary describes the design, launch, and impact of a program that enabled patients and families to report clinical care and safety issues.
London, UK: The Health Foundation; January 2013.
This review analyzes research on engaging patients in safety improvement and details which strategies are most effective.
Journal Article > Study
Mockford C, Staniszewska S, Griffiths F, Herron-Marx S. Int J Qual Health Care. 2012;24:28-38.
The United Kingdom's National Health System has emphasized the patient's role in improving the safety and quality of care. However, this systematic review found that there has been little rigorous evaluation of how patient involvement influences the effectiveness or cost of health care services.
Dublin, Ireland: Irish Society for Quality & Safety in Healthcare; 2005.
This report provides results from a 26-hospital survey investigating areas of service and care weakness in Irish hospitals. The research revealed problems related to information transfer, overwork, and lack of patient involvement in decision making about their care.