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Search results for "Benchmarking"
Journal Article > Study
Ginsburg L, Gilin Oore D. BMJ Qual Saf. 2016;25:680-687.
Measuring safety culture is essential to patient safety improvement activities. Standardized safety culture surveys, including the Safety Attitudes Questionnaire and the AHRQ Surveys on Patient Safety Culture, are typically reported as numerical scores calculated by aggregating individual responses. This study analyzed safety culture surveys from an accreditation program in a novel manner. Investigators summarized the safety culture level (the averaged ratings of patient safety culture from respondents), culture strength (the consistency of safety ratings among all the members of a department), and culture shape (the distribution of numerical responses). Even among units with identical levels of safety culture, they found that the consistency and distribution of responses revealed different safety climates. One department had high degrees of agreement about safety culture while the other showed divergent perceptions. These two results have different implications for understanding safety culture. The authors advocate for examining agreement and distribution of safety culture survey results as well as mean scores in order to achieve a more comprehensive and actionable understanding of patient safety culture. A past PSNet interview discussed how to measure and change safety culture.
Ottawa, ON, Canada: Canadian Institute for Health Information; August 14, 2007.
Using survey data as well as information on patient safety indicators, this report provides an update on the frequency of certain types of errors and incidents in Canada.
Special or Theme Issue
Baker GR, ed. Healthc Q. 2005;8:1-156.
This special issue highlights Canadian experiences in several safety-related areas: culture shift in support of safety, risk identification and reduction, medication safety, change initiative strategies, and disclosure and accountability.
Journal Article > Study
Kho ME, Carbone JM, Lucas J, Cook DJ. Qual Saf Health Care. 2005;14:273-278.
This study examined the utility of three safety climate instruments and compared their consistency in measuring desired outcomes. Investigators administered the different tools to staff in four intensive care units and report on the test characteristics of each. The authors advocate for more rigorous evaluation of safety climate tools if they are to effectively measure the success of safety interventions in different clinical settings.
Tools/Toolkit > Measurement Tool/Indicator
Reason J. Manly Conference. 2000.