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Harrow, Middlesex, UK: The Patients Association; 2013.
This publication provides patient and family accounts of incidents involving inadequate care or harm and highlights the need for improvements recommended in a National Health Services report.
Journal Article > Study
Medication errors: how reliable are the severity ratings reported to the National Reporting and Learning System?
Williams SD, Ashcroft DM. Int J Qual Health Care. 2009;21:316-320.
Assessment of the severity of medication errors reported to the National Reporting and Learning System (the United Kingdom's voluntary incident reporting system) varied widely depending on whether the reporter was a nurse, pharmacy technician, pharmacist, or physician, and whether the reporter personally witnessed the error.
London, UK: National Patient Safety Agency; 2009. ISBN: 9781906624088.
This publication analyzes 72,482 medication incidents reported to the National Health Service and highlights areas for improvement and prevention.
Department of Health. London, England: Crown Publishing; February 2015. ISBN: 9781474112116.
The Francis inquiry uncovered numerous problems in the National Health Service and led to many commentaries about improvement strategies. Summarizing achievements in applying recommendations following the inquiry, this report outlines where further work is needed to ensure that advances in safe care delivery are sustained. Companion materials available include an analysis exploring equality considerations and a table revealing the government response and progress for each of the 290 recommendations put forth in the original inquiry.