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Ottawa, Ontario: Canadian Medical Protective Association; 2016.
Geneva, Switzerland: World Health Organization; 2016.
Much of patient safety research has focused on the hospital setting, but a majority of health care is delivered in the ambulatory setting. This collection explores key safety topics in the primary care environment: patient engagement, education and training, human factors, administrative errors, diagnostic errors, medication errors, multimorbidity, care transitions, and electronic tools. Each monograph provides an introduction to each area of concern and practical approaches to improvement.
Parush A, Campbell C, Hunter A, et al. Ottawa, Ontario: The Royal College of Physicians and Surgeons of Canada; 2011. ISBN: 9781926588100.
This publication provides training to improve situational awareness and patient safety.
Zimmerman B, Lindberg C, Plsek P. Irving TX: VHA, Inc; 2001. ISBN: 0966782801.
A website and workbook that presents a series of self-learning modules introducing concepts of complexity science. The book is also available in hardcopy.
Rockville, MD: Agency for Healthcare Research and Quality; September 2016. AHRQ Publication No. 16-0035-2-EF.
NPSF Lucian Leape Institute Roundtable on Consumer Engagement in Patient Safety. Boston, MA: National Patient Safety Foundation; March 2014.
The National Patient Safety Foundation's Lucian Leape Institute recently convened two roundtables to discuss engaging patients and families in improving patient safety. This report describes the current landscape of patient engagement efforts, along with the potential benefits and challenges. To facilitate more productive partnerships in ensuring safety, the group provides recommendations and checklists for health care leaders, clinicians, patients, families, and policymakers. They advocate for patients to be equal partners in organizational and clinician care improvement activities. Patients are encouraged to feel empowered to ask questions and to actively participate in their care plans. A recent AHRQ WebM&M perspective explores the role of patient engagement in safety.