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- Provider-Patient Communication
- Culture of Safety 1
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- Error Reporting and Analysis 3
- Human Factors Engineering 3
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- Quality Improvement Strategies 5
- Teamwork 1
- Technologic Approaches 1
- Transparency and Accountability 1
Search results for "Provider-Patient Communication"
- Meeting/Conference Proceedings
- Provider-Patient Communication
National Academies of Sciences, Engineering, and Medicine. Washington, DC: National Academies Press; 2017.
Medication safety is a global health care concern. This workshop proceedings report highlights expert opinion on how to improve the clarity of medication information and the way it is communicated to patients. Panelists focused on elements of the process such as the patient experience, health literacy, medication instructions, and design of medication packaging.
National Health Policy Forum. Washington, DC: George Washington University. March 11, 2016.
This report provides the insights from a panel exploring the need for transparency after a medical mistake occurs. The session discussed the history and evolution of new approaches to achieve transparency, such as communication-and-resolution programs. Experts participating in the session included Dr. David Mayer, Richard Boothman, and Helen Haskell.
Partnering with Patients to Drive Shared Decisions, Better Value, and Care Improvement—Workshop Proceedings.
Roundtable on Value and Science Driven Healthcare; Institute of Medicine. Washington, DC: National Academies Press; 2013. ISBN: 9780309288965.
This publication reports on a workshop that explored methods to engage patients and families in safety improvement efforts, including shared decision making and providing information to consumers about costs.
Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising Practices.
Johnson B, Abraham M, Conway J, et al. Bethesda, MD: Institute for Family-Centered Care; April 2008.
This report summarizes results from a conference of consumers, health care professionals, and administrative leaders about improving the health care system and advancing patient-centered care. Key recommendations include involving patients and families in health care leadership, through measures such as patient advisory councils and partnering with community organizations. The report also emphasizes the role of health literacy in providing patient-centered care.
Audiovisual > Meeting/Conference Proceedings
Third International Conference on Patient and Family-Centered Care: Partnerships for Enhancing Quality and Safety.
Institute for Family-Centered Care. July 30 - August 1, 2007; Seattle, WA.
This international conference provided insight and shared strategies from a variety of perspectives on improving patient-centered care.
National Academies of Sciences, Engineering, and Medicine. Washington, DC: National Academies Press; 2018. ISBN: 9780309474290.
Health literacy affects patients' ability to comprehend information about their health and participate effectively with clinicians to ensure their care is safe, appropriate, and effective. This workshop report summarizes discussions about health literacy programs and provides case studies of health organizations that have adopted such programs. A PSNet perspective discusses the intersection of patient safety and health literacy.
National Academies of Sciences, Engineering, and Medicine. Washington, DC: The National Academies Press: 2017. ISBN: 9780309461856.
Patient health literacy is a known challenge in health care safety. This publication reports on results of a multidisciplinary workshop that explored health literacy improvement strategies and tools to enhance the clarity of labels, patient instructions, and decision aids to support safe medication use.
Alper J; Roundtable on Health Literacy; Board on Population Health and Public Health Practice; Institute of Medicine. Washington, DC: National Academies of Sciences, Engineering, and Medicine; 2015. ISBN: 9780309371544.
Efforts to develop patients' ability to understand health information and follow treatment recommendations can enhance medication safety and engage patients in their care. The Institute of Medicine highlighted health literacy as a safety concern in 2004. This report summarizes the findings of a workshop convened to assess progress in this field and to discuss local, national, and international strategies to advance health literacy improvement.
Alper J, Hernandez LM; Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Institute of Medicine. Washington, DC: National Academies Press; December 2014. ISBN: 9780309307383.
Poor health literacy has been identified as an important threat to patient safety, particularly through potentially contributing to adverse drug events. This workshop report reveals how health literacy affects patients' abilities to follow discharge instructions and makes recommendations to improve after-visit summaries to augment patient understanding of directions.
Audiovisual > Audiovisual Presentation
Texas Medical Institute of Technology. June 16, 2011.
This archived webinar covered how medical errors affect both the family and provider involved, and offered recommendations for best practices following a medical error.
Vancheri C; Roundtable on Health Literacy; Institute of Medicine. Washington, DC: National Academies Press; 2010. ISBN-10: 0309159318.
This publication summarizes the content delivered at a workshop discussing the FDA's Safe Use Initiative and other medication label improvement programs.
Journal Article > Commentary
Peterson C, Ham CW, Vanderveen T. Hosp Pharm. 2008;43:491-497.
This article summarizes results from a conference regarding heparin errors, their epidemiology, and error types along with ways to increase safety.
Hernandez LM; for Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Institute of Medicine. Washington, DC: National Academies Press; 2008.
Depicting how medication labels and instructions confuse patients, this report addresses ambulatory medication safety and offers recommendations on how to standardize pharmacy labels to help prevent errors.
Wisc Med J. 2006:105;1-86.
This special issue includes articles on programs and initiatives to improve the safety of health care. It also includes proceedings from a 2006 Wisconsin conference on patient safety.