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Journal Article > Study
Litchfield I, Bentham L, Lilford R, McManus RJ, Hill A, Greenfield S. BMJ Qual Saf. 2015;24:691-699.
Failure to appropriately communicate test results is a recognized safety hazard in ambulatory care. Despite more than a decade of research into this problem, this survey of 50 general practices in the United Kingdom found that 80% required patients to call to find out their test results, and a similar proportion had no fail-safe mechanism for tracking test results.