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Fillo KT. Bureau of Health Care Safety and Quality, Department of Public Health. Boston, MA: Commonwealth of Massachusetts; July 2018.
This report compiles patient safety data documented by Massachusetts hospitals. The latest numbers represent a modest decrease in serious reportable events recorded in acute care hospitals, from 1012 the previous year to 922. This presentation also includes events from ambulatory surgery centers. Previous years reports are also available.
Partnership for Health and Accountability. Marietta, GA: Georgia Hospital Association Research and Education Foundation; 2004.
In this 55-minute video, a medical ethicist, a hospital risk manager, and two health care attorneys review three clinical vignettes involving medical error. The video also presents communication techniques that health professionals can use to show empathy when discussing error with patients and families.