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- Communication Improvement
- Education and Training 2
- Error Reporting and Analysis 4
- Human Factors Engineering 1
- Legal and Policy Approaches 1
- Quality Improvement Strategies 3
- Technologic Approaches 1
Search results for "Health Literacy Improvement"
- Health Literacy Improvement
Barrett SE, Puryear JS, Westpheling K. New York, NY: The Commonwealth Fund; January 2008.
This report describes tactics for clear communication with patients in primary care practices and provides recommendations to improve health literacy.
Abrams MA, Hung LL, Kashuba AB, Schwartzberg JG, Sokol PE, Vergara KC. Chicago, IL: American Medical Foundation and American Medical Association; 2007. ISBN: 9781579479886.
This monograph provides background on how health literacy affects patient safety and shares strategies and tools for physicians to address the issue in their office practice.
Weiss BD. Chicago, IL: American Medical Association Foundation and American Medical Association; 2007.
Oakbrook Terrace, IL: The Joint Commission; 2007.
Low health literacy is a recognized patient safety problem. Prior research has demonstrated that patients with impaired health literacy have difficulty comprehending prescription instructions and warnings. This Joint Commission report, developed by an expert panel, contains specific recommendations for improving provider–patient communication, in order to ameliorate the problem of low health literacy as much as possible. The report recommends that organizations establish communication as a patient safety priority and calls for financial support for patient-centered care initiatives.
The Health Literacy of America's Adults: Results from the 2003 National Assessment of Adult Literacy.
Kutner M, Greenberg E, Jin Y, Paulsen C. US Department of Education. Washington, DC: National Center for Education Statistics; September 2006. Report No: NCES 2006-483.
This report provides an assessment of health literacy data analyzed for different demographic characteristics.
Agency for Healthcare Research and Quality; Rockville, MD: 2005.
Part of the Agency for Healthcare Research and Quality's (AHRQ) consumer education campaign, this booklet provides tips for patients on how to identify and receive quality health care. An audio podcast featuring AHRQ Director Carolyn Clancy, MD, introduces the resource.
Nielsen-Bohlman L, Panzer AM, Kindig DA, eds. Board on Neuroscience and Behavioral Health, Institute of Medicine. Washington, DC: National Academy of Sciences; 2004.
This report examines the emerging field of health literacy by discussing promotional strategies to raise awareness and by identifying key organizations to foster research, guide policy development, and drive improvement efforts.
Hernandez LM; for Roundtable on Health Literacy, Board on Population Health and Public Health Practice, Institute of Medicine. Washington, DC: National Academies Press; 2008.
Depicting how medication labels and instructions confuse patients, this report addresses ambulatory medication safety and offers recommendations on how to standardize pharmacy labels to help prevent errors.
St. Paul, MN: Minnesota Department of Health; January 2009.
This report provides background on the Minnesota Never Events reporting initiative, tips for patients on how to receive the safest care possible, and a table of events reported by all hospitals in the state.
Kaiser Family Foundation, Agency for Healthcare Research and Quality; September 2006.
This survey follows up on a prior study from 2004, asking patients about their perceptions of health care quality and medical errors. The study found minimal change since 2004 in overall impression of US health care quality, with approximately half of respondents stating they are "dissatisfied" with quality, particularly with coordination of care. More patients are aware of information comparing the quality of hospitals, health care plans, or providers, but only a small minority report using this information to make health care decisions. A large proportion of patients reported taking recommended actions to improve safety, such as bringing a list of their medications to appointments or following up on test or procedure results. As found in other studies, survey respondents overwhelmingly expressed support for full, mandatory disclosure of all preventable errors, and two-thirds felt errors should be publicly reported.
Committee on Identifying and Preventing Medication Errors, Aspden P, Wolcott J, Bootman JL, Cronenwett LR, eds. Washington, DC: The National Academies Press; 2007.
A major report by the Institute of Medicine (IOM) on medication errors suggests that, despite all the progress in patient safety since To Err is Human, medication errors remain extremely common, and the health care system can do much more to prevent them. Among the startling statistics from this report: more than 1.5 million Americans are injured every year in American hospitals, and the average hospitalized patient experiences at least one medication error each day. The report emphasizes actions that health care systems, providers, funders, and regulators can take to improve medication safety. These actions include having all US prescriptions written and dispensed electronically by 2010, more widespread use of medication reconciliation, and additional research on drug errors and how to prevent them. Importantly, the report also emphasizes actions that patients can take to prevent medication errors, such as maintaining active medication lists and bringing their medications to appointments. Support for the IOM report came from the Centers for Medicare & Medicaid Services.
Wu HW, Nishimi RY, Page-Lopez CM, Kizer KW. Washington, DC: National Quality Forum; 2005.
In the 2003 report Safe Practices for Better Healthcare, the National Quality Forum (NQF) recommended 30 practices, one of which emphasized improved communication in the informed consent process. This report builds on that safe practice endorsement by summarizing strategies for rapid and widespread adoption. The report describes experiences from four hospitals that successfully implemented the practice and discusses common barriers and solutions involved. Recommendations are provided to guide health care organizations still striving to meet the requirement for an effective informed consent process.
Berntsen KJ. Westport, CT: Praeger; 2004. ISBN: 0275982300.
The author provides an introduction to issues affecting safety in health care for a consumer audience. The text is interspersed with relevant stories from patients and tips to minimize opportunities for failure.