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Approach to Improving Safety
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Search results for "Information Professionals"
- Cognitive Errors ("Mistakes")
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Cases & Commentaries
A Picture Speaks 1000 Words
- Web M&M
Robin R. Hemphill, MD, MPH; September 2013
Admitted to the hospital after hours, a patient with a history of type A aortic dissection had his CT scan read as "no acute changes." However, the CT scan had been compared to a text report of a previous scan, rather than the images. The patient died several hours later, and autopsy revealed the dissection had progressed and ruptured.
Newspaper/Magazine Article
Can computers help doctors reduce diagnostic errors?
Shryock T. Med Econ. December 5, 2016.
Computerized decision support and advanced computing are being used to augment various processes in health care, such as medication ordering and diagnosis. This magazine article reports on the accuracy of these systems and the potential role of artificial intelligence in supporting diagnostic decision making.
Journal Article > Review
Context-sensitive decision support (infobuttons) in electronic health records: a systematic review.
Cook DA, Teixeira MT, Heale BSE, Cimino JJ, Del Fiol G. J Am Med Inform Assoc. 2017;24:460-468.
Infobuttons, a form of clinical decision support, are small icons in the electronic health record that allow users to access online knowledge resources. This systematic review found some evidence that infobuttons may be helpful despite infrequent use. The authors advocate for further research to determine optimal design and implementation of infobuttons in electronic health records.
Journal Article > Review
A literature review of the training offered to qualified prescribers to use electronic prescribing systems: why is it so important?
Brown CL, Reygate K, Slee A, et al. Int J Pharm Pract. 2017;25:195-202.
Insufficient training on electronic health record systems can hinder user satisfaction. This literature review assessed the evidence on training methods, such as simulation scenarios and classroom-based sessions, for electronic prescribing systems. The authors suggest that future research should examine how to educate users about challenges associated with electronic systems.
Journal Article > Study
Comparison of accuracy of physical examination findings in initial progress notes between paper charts and a newly implemented electronic health record.
Yadav S, Kazanji N, Narayan KC, et al. J Am Med Inform Assoc. 2017;24:140-144.
Compared to paper charts, electronic health records offer safety benefits for physician documentation including better availability and legibility. However, electronic documentation introduces new concerns, such as copy-and-paste practices (which can perpetuate errors) and lack of diagnostic reasoning in electronic notes. This study compared physical exam documentation in initial physician progress notes before and after implementation of an electronic health record. Investigators found more inaccuracies in electronic notes, but more errors of omission in paper charts. Trainee physicians' documentation had fewer errors in both paper and electronic formats. The authors recommend that hospitals discourage copied notes and encourage accurate documentation at the time of the patient encounter. The importance of the physical examination itself was discussed in a PSNet interview with Dr. Abraham Verghese.
Cases & Commentaries
New Patient Mistakenly Checked in as Another
- Web M&M
Robert A. Green, MD, MPH, and Jason Adelman, MD, MS; January 2016
Presenting to his new primary physician's office for his first visit, a man was checked in under the record of an existing patient with the exact same name and age. The mistake wasn't noticed until the established patient received the new patient's test results by email.
Journal Article > Study
Electronic prescription writing errors in the pediatric emergency department.
Nelson CE, Selbst SM. Pediatr Emerg Care. 2015;31:368-372.
According to this retrospective chart review study, clinically significant prescription errors continued to occur at an alarming rate in a pediatric emergency department, despite the introduction of computerized provider order entry. Emergency medicine residents made more prescribing errors than pediatric residents.
Journal Article > Study
Intercepting wrong-patient orders in a computerized provider order entry system.
Green RA, Hripcsak G, Salmasian H, et al. Ann Emerg Med. 2015;65:679-686.
While computerized physician order entry is expected to significantly reduce adverse drug events, systems must be implemented thoughtfully to avoid facilitating certain types of errors. A forcing function that mandated correct patient identification resulted in a moderate decrease in wrong-patient prescribing errors within a computerized provider order entry system.
Journal Article > Commentary
Ebola US Patient Zero: lessons on misdiagnosis and effective use of electronic health records.
Upadhyay DK, Sittig DF, Singh H. Diagnosis (Berl). 2014;1:283.
Misdiagnosis and errors linked to electronic health records (EHRs) are common concerns in patient safety. This commentary examines these elements in the context of the first Ebola case in the United States to reveal weaknesses in emergency department care, disaster management, and diagnostic processes. The case analysis highlights challenges associated with forming diagnoses and the usability of EHRs as decision support tools.
Journal Article > Commentary
Is it time to move beyond errors in clinical reasoning and discuss accuracy?
Wood TJ. Adv Health Sci Educ Theory Pract. 2014;19:403-407.
Highlighting how heuristics can both increase and reduce risk of diagnostic error, this commentary applies a set of recommended criteria to examine its usefulness in guiding research and augmenting understanding about factors that affect clinical reasoning and support accurate decision making.
Journal Article > Commentary
The ethical imperative to think about thinking.
Stark M, Fins JJ. Camb Q Healthc Ethics. 2014;23:386-396.
This commentary spotlights the importance of learning about cognitive science to understand and improve diagnostic reasoning in order to prevent errors. Underscoring limits of the Hippocratic Oath, the authors describe the ethical responsibility of individuals and organizations to augment clinical decision-making, judgment, and critical thinking skills as an integral component of professionalism.
Audiovisual > Audiovisual Presentation
Diagnostic Error Webinar Series.
National Patient Safety Foundation. March 3, 12, and 26, 2014.
This webinar series featured three sessions that covered root cause analysis, patient engagement, and health information technology as strategies to reduce diagnostic errors. Speakers include Dr. Gordon Schiff, Dr. Tejal Gandhi and Dr. Mark Graber. Session materials and additional resources are also on the site.
Journal Article > Study
How do community pharmacies recover from e-prescription errors?
Odukoya OK, Stone JA, Chui MA. Res Social Adm Pharm. 2014;10:837-852.
The handwritten prescription pad is vanishing from clinical practice, replaced by the proliferation of e-prescribing. There are many advantages to this technology, but prescribing errors still occur at alarming rates. This study explored the approaches community pharmacists and technicians utilize to detect and manage e-prescription errors.
Journal Article > Review
System-related factors contributing to diagnostic errors.
Thammasitboon S, Thammasitboon S, Singhal G. Curr Probl Pediatr Adolesc Health Care. 2013;43:242-247.
This review describes methods to address system and cognitive weaknesses in the diagnostic process.
Journal Article > Review
Use of health information technology to reduce diagnostic errors.
El-Kareh R, Hasan O, Schiff GD. BMJ Qual Saf. 2013;22(supp 2):40-51.
This review outlines 10 categories of tools, algorithms, and research methods used to examine the role of health information technology in reducing diagnostic errors.
Journal Article > Commentary
Watson: Beyond Jeopardy!
Ferrucci D, Levas A, Bagchi S, Gondek D, Mueller ET. Artif Intell. 2013;199:93-105.
This commentary describes how question answering systems can augment evidence-based decision making in clinical care.
Newspaper/Magazine Article
For second opinion, consult a computer?
Hafner K. New York Times. December 3, 2012.
This newspaper article reports on the complexity of the diagnostic process and details how clinical decision support systems combined with physicians' logic and knowledge base can prevent diagnostic errors.
Book/Report
Health IT and Patient Safety: Building Safer Systems for Better Care.
- Classic
Committee on Patient Safety and Health Information Technology, Board on Health Care Services, Institute of Medicine. Washington, DC: National Academies Press; 2011. ISBN: 9780309221122.
Although health information technology (IT) holds great promise for improving patient safety, many of the purported benefits have not yet been realized, and an ever-lengthening list of implementation problems and unintended consequences have been documented. This Institute of Medicine report states that "the current state of safety and health IT is not acceptable" and discusses various safety issues associated with health IT. The report contains a series of recommendations for evaluating and monitoring the safety of health IT, ranging from greater attention to interoperability and human factors engineering in the health IT design process to revisiting the "hold harmless" clause that currently limits health IT vendor liability should systems fail. The Agency for Healthcare Research and Quality recently published an online guide to reducing safety consequences of electronic health records.
Newspaper/Magazine Article
For doctors, diagnosing gets a technological boost.
Donaghue E. USA Today. September 5, 2007.
This article discusses how diagnostic decision-support systems can assist physicians in correctly diagnosing patients.
Cases & Commentaries
Deciphering the Code
- Web M&M
Mary K. Goldstein, MD, MS ; February 2006
Failure to enter documentation of a DNR order causes a severely ill elderly man to be resuscitated against his wishes. Shortly thereafter, the patient's wife confirms his wishes, and within minutes, the patient dies.
