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Approach to Improving Safety
Safety Target
- Diagnostic Errors 2
- Discontinuities, Gaps, and Hand-Off Problems 17
- Interruptions and distractions
- Medical Complications 1
- Medication Safety 38
- Nonsurgical Procedural Complications 1
- Psychological and Social Complications 6
- Surgical Complications 12
- Transfusion Complications 1
Clinical Area
- Medicine 68
- Nursing 38
- Pharmacy 4
Target Audience
Search results for "Interruptions and distractions"
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- Interruptions and distractions
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Journal Article > Study
Nursing interruptions in a trauma intensive care unit: a prospective observational study.
Craker NC, Myers RA, Eid J, et al. J Nurs Adm. 2017;47:205-211.
Interruptions are a known patient safety hazard. This direct observation study demonstrated that intensive care unit nurses were interrupted about every 20 minutes. Interruptions by physicians were of longer duration and were more likely to result in the nurse moving to another activity. The authors conclude that further study is needed to determine the clinical significance of interruptions in the intensive care unit setting.
Journal Article > Study
Effectiveness of a 'Do not interrupt' bundled intervention to reduce interruptions during medication administration: a cluster randomised controlled feasibility study.
Westbrook JI, Li L, Hooper TD, Raban MZ, Middleton S, Lehnbom EC. BMJ Qual Saf. 2017 Feb 23; [Epub ahead of print].
This randomized controlled trial had nurses on four hospital wards wear "do not interrupt" vests during medication administration. The rate of interruptions the intervention nurses experienced was compared to the rate in four control wards that did not have nurses wear vests. Although the intervention reduced non–medication-related interruptions, nurses reported that the vests were time consuming and uncomfortable; less than half would support continuing the intervention. This study demonstrates the need to design and test sustainable interventions to improve patient safety.
Journal Article > Study
Ordering interruptions in a tertiary care center: a prospective observational study.
Dadlez NM, Azzarone G, Sinnett MJ, et al. Hosp Pediatr. 2017;7:134-139.
Interruptions are known to contribute to medication errors. This direct observation study found that resident physicians and physician assistants experienced 57 interruptions per 100 medication orders. The authors suggest that inpatient health systems should implement strategies to reduce interruptions during medication ordering.
Journal Article > Study
Data-driven implementation of alarm reduction interventions in a cardiovascular surgical ICU.
Allan SH, Doyle PA, Sapirstein A, Cvach M. Jt Comm J Qual Patient Saf. 2017;43:62-70.
Reducing the number of alarms can help alleviate alarm fatigue and the associated patient safety hazards. In this study, researchers successfully implemented a number of interventions which led to a 61% decrease in average alarms per monitored bed in a cardiovascular surgical intensive care unit and a reduction in cardiorespiratory events.
Journal Article > Study
Separate medication preparation rooms reduce interruptions and medication errors in the hospital setting: a prospective observational study.
Huckels-Baumgart S, Baumgart A, Buschmann U, Schüpfer G, Manser T. J Patient Saf. 2016 Dec 21; [Epub ahead of print].
Interruptions are known to contribute to medication administration errors. This pre–post study found that nurses experienced fewer interruptions and made fewer medication errors following the introduction of a separate medication room. These results demonstrate how changing the work environment can promote safety.
Journal Article > Study
A work observation study of nuclear medicine technologists: interruptions, resilience and implications for patient safety.
Larcos G, Prgomet M, Georgiou A, Westbrook J. BMJ Qual Saf. 2017;26:466-474.
Prior research demonstrates that interruptions in health care can compromise patient safety. In this study, researchers observed interruptions experienced by nuclear medicine technologists in their work environment and found that some interruptions were helpful. In addition, technologists had developed personal strategies to optimize for safety.
Journal Article > Study
Medication double-checking procedures in clinical practice: a cross-sectional survey of oncology nurses' experiences.
Schwappach DLB, Pfeiffer Y, Taxis K. BMJ Open. 2016;6:e011394.
Chemotherapy medications can cause severe patient harm if incorrectly dosed or administered. This cross-sectional survey of oncology nurses revealed that most chemotherapy double-checking is conducted jointly rather than independently. Of note, many nurses reported being interrupted to engage in a double-check.
Journal Article > Study
Use of personal electronic devices by nurse anesthetists and the effects on patient safety.
Snoots LR, Wands BA. AANA J. 2016;84:114-119.
Personal electronic devices such as smartphones are now ubiquitous, and many clinicians use them for both work and personal purposes. Although considered a necessity, these devices can serve as a distraction, which could compromise patient safety. This review found that many certified registered nurse anesthetists and anesthesiologists acknowledge using personal electronic devices in the operating room despite knowledge of the potential risks. Currently, no formal guidelines exist regarding what constitutes inappropriate use of such devices in the operating room. The authors call for further research in order to develop policies to balance the risks and benefits of personal electronic devices. A WebM&M commentary discusses a case where an interruption due to receiving a text message on a smartphone led to a serious medication error.
Journal Article > Study
Nursing strategies to increase medication safety in inpatient settings.
Bravo K, Cochran G, Barrett R. J Nurs Care Qual. 2016;31:335-341.
Medication administration errors are common and are often associated with interruptions. This study reviews data from a recent study on medication safety in critical access hospitals and recommends organizational strategies to improve the safety of medication administration.
Journal Article > Study
Evaluating the effect of distractions in the operating room on clinical decision-making and patient safety.
Murji A, Luketic L, Sobel ML, Kulasegaram KM, Leyland N, Posner G. Surg Endosc. 2016;30:4499-4504.
Interruptions and distractions are well-recognized sources of error. Distractions in the operating room are common. In this randomized crossover study, researchers observed residents performing a virtual salpingectomy and subjected them to time periods in which they received pages versus quiet phases without interruptions. The majority of residents made at least one unsafe clinical decision while trying to multitask, further supporting that interruptions and distractions adversely impact patient safety.
Journal Article > Study
Why do we still page each other? Examining the frequency, types and senders of pages in academic medical services.
Carlile N, Rhatigan JJ, Bates DW. BMJ Qual Saf. 2017;26:24-29.
Despite the ubiquity of smartphones, the vast majority of physicians still rely on one-way pagers for communication. This study analyzed the frequency and content of pages on an internal medicine service at a teaching hospital and compared the data to a similar study performed in 1988. Physicians received an average of 22 pages per day, of which 76% were deemed clinically relevant by independent reviewers and 82% required a response. This represented a nearly 50% increase in the volume of pages compared to 1988. Doctors on regionalized services (where patients were admitted to a common unit) received significantly fewer pages than those caring for patients on nonregionalized services, implying that regionalized services may aid face-to-face communication. As interruptions have been shown to negatively affect patient safety, the authors advocate for developing secure two-way methods of communication (such as secure text messaging) for nurses and physicians in order to improve the efficiency of communication around clinical issues.
Journal Article > Study
Differentiating between detrimental and beneficial interruptions: a mixed-methods study.
Myers RA, McCarthy MC, Whitlatch A, Parikh PJ. BMJ Qual Saf. 2016;25:881-888.
Interruptions can lead to errors in care, but they may be necessary to address urgent situations. This direct observation and device audit study classified nursing interruptions as either detrimental or necessary. Investigators determined that interrupting a nurse in the patient room was most likely to be a safety hazard, whereas alerts to nurses outside of patient rooms were more likely to be beneficial. This work underscores the challenge of optimizing interruptions to maintain patient safety.
Journal Article > Study
Work conditions, mental workload and patient care quality: a multisource study in the emergency department.
Weigl M, Müller A, Holland S, Wedel S, Woloshynowych M. BMJ Qual Saf. 2016;25:499-508.
Workflow interruptions are often a necessary reality in busy clinical settings, but they can pose serious risks for patient safety. This mixed-method study in a medium-sized community emergency department (ED) found that ED personnels' workflow was disrupted on average 5.6 times per hour and that nearly a third of time was spent on multitasking activities. Similar to a prior study by some of the same authors, interruptions were common and associated with higher perceived workload. In this study, ED professionals' mental workload was negatively related to patients' perceived quality of care and their general satisfaction with their care. However, workflow interruptions were also associated with better patient-related information on discharge and overall quality of transfer, suggesting a more nuanced role for the consequences of interruptions. A prior AHRQ WebM&M perspective discussed interruptions and distractions in health care.
Journal Article > Study
The impact of interruptions on the duration of nursing interventions: a direct observation study in an academic emergency department.
Cole G, Stefanus D, Gardner H, Levy MJ, Klein EY. BMJ Qual Saf. 2016;25:457-465.
Interruptions are inevitable in the clinical environment, and they have been linked to an increased risk of diagnostic errors by radiologists and medication administration errors by nurses. However, the effects of interruptions are not predictable and many interruptions are essential for proper patient care. Recognizing this, commentators have called for research to analyze the causes and effects of interruptions, rather than attempting to categorically prevent interruptions. This study, conducted in an academic emergency department, contributes to our understanding of how interruptions influence patient care by examining the effect of interruptions on several specific nursing tasks. Interventions that were interrupted took longer than uninterrupted tasks, and interruptions were a significant contributor to overall nursing workload. Patients and families were the most frequent source of interruptions, demonstrating that simply implementing interventions to prevent interruptions could cause unintended consequences. The state of patient safety in the emergency department, including the role of interruptions, is discussed in a past AHRQ WebM&M perspective.
Journal Article > Study
The effect of a safe zone on nurse interruptions, distractions, and medication administration errors.
Yoder M, Schadewald D, Dietrich K. J Infus Nurs. 2015;38:140-151.
Implementation of a safe zone—which included marked quiet areas for medication preparation, adhering to a checklist for medication processes, and educating staff about distractions—to minimize interruptions during medication administration did not improve medication error rates, but was associated with an increase in patient satisfaction.
Journal Article > Study
Disrupting diagnostic reasoning: do interruptions, instructions, and experience affect the diagnostic accuracy and response time of residents and emergency physicians?
Monteiro SD, Sherbino JD, Ilgen JS, et al. Acad Med. 2015;90:511–517.
This study used written medical cases to examine whether simulated time pressure or interruptions affect diagnostic accuracy among resident and attending emergency medicine physicians. While the experienced physicians answered the questions more quickly and accurately compared to resident physicians, diagnostic accuracy was not compromised by time pressure or interruptions for either group in this study.
Journal Article > Study
A descriptive study of nurse-reported missed care in neonatal intensive care units.
Tubbs-Cooley HL, Pickler RH, Younger JB, Mark BA. J Adv Nurs. 2015;71:813-824.
This study surveyed nurses in neonatal intensive care units about missed nursing care. As in other care settings, missed nursing care is significant, and reasons include interruptions, urgent patient situations, and increases in patient volume. This finding underscores the need to enhance nursing workflow to prevent errors of omission.
Journal Article > Study
Driven to distraction: a prospective controlled study of a simulated ward round experience to improve patient safety teaching for medical students.
Thomas I, Nicol L, Regan L, et al. BMJ Qual Saf. 2015;24:154-161.
Interruptions are common in the clinical environment and pose a significant safety hazard for health care providers performing complex tasks. This educational intervention used a simulation of ward rounds for final year medical students. Investigators examined rates of errors following interruptions or distractions. One group received targeted feedback on managing distractions while the control students received no feedback. Although simulation reduced the number of errors following interruptions and distractions, feedback conferred an additional decrease in errors as well. This work demonstrates that medical students are not adequately trained to manage common distractions and interruptions. Simulation with targeted feedback is an effective strategy for medical students to safely manage distractions and interruptions. A past AHRQ WebM&M commentary reflects on the relationship between interruptions and errors.
Journal Article > Study
Medication-administration errors in an urban mental health hospital: a direct observation study.
Cottney A, Innes J. Int J Ment Health Nurs. 2015;24:65-74.
In this prospective observational study at a psychiatric hospital, errors were identified in 3% of medication administration episodes, with omission being the most common error type. As in prior studies, interruptions and higher patient volume were associated with increased risk of mistakes.
Journal Article > Study
Improving medication administration safety: using naïve observation to assess practice and guide improvements in process and outcomes.
Donaldson N, Aydin C, Fridman M, Foley M. J Healthc Qual. 2014;36:58-68.
This cross-sectional study presents data collected from the Collaborative Alliance for Nursing Outcomes benchmarking registry. In this convenience sample, nurses deviated from medication administration safe practices approximately 11% per encounter, and administration errors occurred 0.32% per encounter. Distractions or interruptions accounted for nearly one-fourth of the safe practice deviations.
