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Search results for "Interruptions and distractions"
- Agency for Healthcare Research and Quality (AHRQ)
- Interruptions and distractions
Zheng K, Ciemins EL, Lanham HJ, Lindberg C. Rockville, MD: Agency for Healthcare Research and Quality; July 2015. AHRQ Publication No. 15-0058-EF.
Ineffective implementation of health information technology (IT) can result in workarounds and other workflow changes that disrupt care delivery. This report examines how health IT implementation can affect clinician and staff workload in the ambulatory care environment, including increase interruptions and multitasking, and recommends workload considerations to enable staff to adapt to changes in practice.
Richtel M. New York Times. December 14, 2011.
Reporting on widespread use of mobile devices (such as iPads and smartphones) in health care, this newspaper article details how technological distractions may increase the risk of errors. A recent AHRQ WebM&M commentary, written by Harvard CIO John Halamka, discusses a case in which a physician, interrupted by a non–work-related text message on a smartphone, forgets to discontinue a dangerous medication.
Journal Article > Study
Potter P, Wolf L, Boxerman S, et al. J Nurs Adm. 2005;35:327-335.
The authors of this AHRQ-funded study applied techniques from human factors engineering and observational research to analyze interruptions in the cognitive work of nurses. They found that most interruptions took place during the medication preparation process.