Search results for "Benchmarking"

For more than a decade, the Hospital Survey on Patient Safety Culture has been used in hospitals to evaluate aspects of local organizational culture that affect patient safety. Improved patient safety culture scores have been associated with reduced adverse events and better patient outcomes. The Medical Office Survey on Patient Safety Culture expands this widely used tool for application in the medical office setting. The 2016 User Comparative Database includes data from more than 25,000 respondents across 1,528 medical offices that completed the survey between 2013 and 2015. As with similar databases for hospitals and pharmacies, this resource serves as a tool for benchmarking performance and identifying potential areas for improvement. Teamwork and patient care tracking received the strongest positive scores, whereas work pressure and pace was identified as the area with the most potential for improvement. A prior PSNet perspective discussed establishing a safety culture.

Patients face risks when undergoing invasive procedures. This report provides recommendations developed by multidisciplinary consensus and outlines how organizations can implement the standards to improve safety of invasive procedures.

This survey expands AHRQ's patient safety culture work to the community pharmacy setting. Approximately 1600 pharmacy staff from 255 community pharmacies voluntarily completed the survey between 2013 and 2014. The database is meant to allow for comparison and benchmarking of safety cultures across pharmacies. However, the current response rate represents less than 1% of total community pharmacies in the United States, and more than half of respondents were chain drugstores or integrated health systems. Most community pharmacies scored well for patient counseling and communication openness, while staffing, work pressure, and pace represented the biggest areas for potential improvement. A prior AHRQ WebM&M interview with J. Bryan Sexton explored the relationship between culture and patient safety.

The growing interest in patient safety in ambulatory care led to the development of the AHRQ Medical Office Survey on Patient Safety Culture, which is designed to assess safety culture in outpatient clinics. This second comparative database report—a prior report was published in 2012—provides descriptive results and benchmarking data derived from more than 27,000 respondents (including clinical and support staff) from 935 clinics. The report identifies several areas of strength: 83% of offices reported having fully implemented electronic medical records, and respondents described high levels of teamwork as well as reliable patient tracking and test follow-up systems. However, as was also found in the 2012 report, many offices reported safety concerns relating to production pressures. The database is freely available from AHRQ for benchmarking and comparison purposes.

This annually released report of the AHRQ Hospital Survey on Patient Safety Culture comparative database presents benchmarking data for safety culture from 653 hospitals nationwide, including trending data on changes in safety culture perception over time for more than 300 hospitals. The full report contains detailed comparative data for various hospital characteristics (type and size) and respondent characteristics (work areas, staff positions, and direct patient contact). Areas of strength included teamwork, leadership, and continuous improvement, all of which have been emphasized in patient safety efforts. However, as in prior reports, concerns were voiced about the safety of handoffs. Most respondents reported that staffing was suboptimal for supporting patient safety, and a non-punitive approach to errors remains elusive for most hospitals.

The fifth annual edition of the AHRQ Hospital Survey on Patient Safety Culture comparative database presents benchmarking data for safety culture from more than 1000 hospitals nationwide, including trending data on changes in safety culture perception over time for more than 500 hospitals. The full report contains detailed comparative data for various hospital characteristics (type and size) and respondent characteristics (work areas, staff positions, and direct patient contact). Overall perception of safety culture improved compared with prior reports, and respondents specifically noted improvements in teamwork and management support of safety. However, persistent concerns were voiced about the safety of handoffs, and most respondents did not voluntarily report safety incidents.

The Hospital Survey on Patient Safety Culture, a validated tool for measurement of safety culture developed by the Agency for Healthcare Research and Quality (AHRQ), was initially released in 2004. AHRQ has released database reports yearly since 2007 that present benchmarking data for safety culture across different regions, hospital types, hospital size, respondent work areas, and staff positions. This edition presents data from more than 300,000 respondents and greater than 800 hospitals nationwide, and also includes data on changes in safety culture perception over time for a subset of hospitals. Notable findings include widespread concern about a persistent culture of individual blame when errors occur, and concern about the safety of handoffs.

Measuring safety culture in health care organizations remains a key step in improving patient safety. Many hospitals use the validated Agency for Healthcare Research and Quality's (AHRQ) Hospital Survey on Patient Safety Culture to assess safety culture at the hospital and unit levels. This report, building on 2007 and 2008 versions, presents baseline survey data from more than 600 hospitals to create benchmarks for comparison of different regions, hospital types, hospital size, respondent work areas, and staff positions. This report is the first to provide results showing change over time for 204 hospitals that submitted data more than once.

Designed to help patients choose hospitals, this report utilized AHRQ quality indicators to analyze the performance of acute-care hospitals in Ontario. Using an interactive online tool, consumers can look up a particular condition or procedure and compare rates of procedure volume, adverse events, deaths, and utilization.

This Web site provides resources related to a collaborative effort involving more than 80 hospitals with a goal of reducing health care–associated conditions, readmissions, and serious safety events.

This Web site supports AHRQ implementation of the Patient Safety and Quality Improvement Act of 2005 by providing technical assistance and educational materials to Patient Safety Organizations. The site includes updates on the latest definitions and common formats.

This database serves as a central repository for hospitals to report their results from the AHRQ Hospital Survey on Patient Safety Culture. Participating hospitals will be able to measure patient safety culture in their institutions and compare results with other sites. 

In order to assist hospitals with measuring safety culture, the Agency for Healthcare Research and Quality (AHRQ) published baseline safety culture measurements from nearly 400 hospitals in 2007. These results were obtained from administering the AHRQ Hospital Survey on Patient Safety Culture, which measures 12 components of safety culture ranging from perceived teamwork to management support of safety activities. The 2008 update is intended to serve as a "rolling benchmark" that hospitals may use for comparative purposes and provides analysis of safety culture results for different regions, hospital types, hospital size, respondent work areas, and staff positions.

The National Quality Forum's Safe Practices for Healthcare and the Leapfrog Group both mandate hospitals to regularly assess their safety culture. This AHRQ Web site provides validated safety culture survey tools and user guides. Hospitals can also use the AHRQ database to compare their Patient Safety Culture Survey results. In addition, an annual report summarizes the benchmarking data across more than 1000 hospitals nationwide. Poor staff perception of safety culture has been linked to increased error rates in hospitals. Culture has also been described as a key to establishing high reliability organizations. An AHRQ WebM&M perspective discussed how to establish a safety culture.

A key step in improving patient safety involves measurement of the culture of safety at the hospital and unit level, using validated surveys such as the Agency for Healthcare Research and Quality's (AHRQ) Hospital Survey on Patient Safety Culture. This report presents baseline survey data from nearly 400 hospitals, classified by hospital characteristics (eg, teaching status, bed size) and respondent characteristics (eg, hospital work area and staff position). Hospitals may use these data as benchmarks in order to better evaluate their own survey results.

The Agency for Healthcare Research and Quality (AHRQ) Prevention Quality Indicators use hospital admissions data to screen for potential quality lapses on conditions that generally don't require hospitalization if managed effectively at the primary care level.

This Web site provides data on safety incidents from the United Kingdom in the form of workbooks sorted by either organization or region.

This Web site provides patient safety information for developing countries.

The Centers for Medicare and Medicaid Services (CMS) provides consumers with publicly available information on the quality of Medicare-certified hospital care through this Web site. The site includes specific information for both patients and hospitals on how to use the data to guide decision-making and improvement initiatives. Most recently, listings from the Hospital-Acquired Condition Reduction Program (HACRP) and data on Department of Veterans Affairs hospitals were added to the reports available.

This Web site provides access to incident reports with the aim of stimulating innovation and driving patient safety improvement efforts.