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Book/Report
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families.
Rockville, MD: Agency for Healthcare Research and Quality; April 2017.
Patient engagement in the process of care is important to improve safety in primary care. This guide includes case studies and highlights handoffs, teach-back, tools to prepare patients for appointments, and brown-bag medication management as strategies to encourage patients and caregivers to participate in safety.
Tools/Toolkit > Fact Sheet/FAQs
Four Medication Safety Tips for Older Adults.
FDA Consumer Health Information. Silver Spring, MD: US Food and Drug Administration; September 20, 2016.
Highlighting how aging affects medication absorption that may lead to complications, this fact sheet offers recommendations for older patients to follow instructions, maintain a medication list, be aware of drug interaction potential, and perform an annual review of medications with clinicians to help them take prescriptions safely.
Tools/Toolkit > Fact Sheet/FAQs
Your Medicine, Be Smart, Be Safe.
Patient Guide. Rockville, MD: Agency for Healthcare Research and Quality, Bethesda, MD: National Council on Patient Information and Education; July 2015. AHRQ Publication No. 11-0049-A.
This Web site assists consumers in learning how to take medications safely. The materials answer common questions about medication use and includes forms and a wallet card for tracking relevant information. The material is available in both English and Spanish.
Press Release/Announcement
Fentanyl Patch Can Be Deadly to Children.
Rockville, MD: US Food and Drug Administration; 2013.
To protect children and pets from accidental exposure to prescription medications, this consumer alert outlines the dangers of inappropriate storage and disposal of medication skin patches.
Web Resource > Multi-use Website
Medically Induced Trauma Support Services (MITSS).
830 Boylston Street, Suite 206, Chestnut Hill, MA 02467. Phone: 617-232-0090, Toll free: 1-888-36MITSS (1-888-366-4877), Fax: 617-232-7181.
Medically Induced Trauma Support Services (MITSS), Inc. is a nonprofit organization that supports, educates, trains, and offers assistance to victims of medically induced trauma. They aim to promote healing and restore hope to affected individuals and their families. MITSS is unique in that it provides similar services to those affiliated with event, including physicians, nurses, and other health care providers. See also To err is human, the need for trauma support is, too: a story of the power of patient/physician partnership after a sentinel event.
Web Resource > Government Resource
BeSafeRx: Know Your Online Pharmacy.
US Food and Drug Administration.
This Web site raises awareness of risks associated with buying medications from online pharmacies and offers resources to help identify whether an online pharmacy is safe or fake.
Audiovisual
Teaching Kids About Using Medicine Safely.
Silver Spring, MD: US Food and Drug Administration; 2012.
In this video, a pediatrician describes tips for teaching older children how to take medicine safely.
Audiovisual
Lock it Up: Medicine Safety in Your Home.
Rockville, MD: US Food and Drug Administration; 2011.
This consumer update addresses accidental ingestion of medications by children and makes recommendations to prevent such incidents.
Tools/Toolkit > Fact Sheet/FAQs
20 Tips to Help Prevent Medical Errors.
Patient Fact Sheet. Rockville, MD: Agency for Healthcare Research and Quality; September 2011. AHRQ Publication No. 11-0089.
This fact sheet for patients provides recommendations to help them prevent medical errors when taking medications, during a hospital stay, and prior to having surgery.
Audiovisual
Healthcare 411: Consumer insider—handwashing.
Rockville, MD: Agency for Healthcare Research and Quality. June 20, 2007.
This podcast discusses the importance of handwashing to reduce infections in hospitals as well as how consumers can help improve clinician compliance.
Web Resource > Government Resource
Questions Are the Answer.
Agency for Healthcare Research and Quality.
This Web site provides resources such as public service announcements, videos, tools, and checklists for patients to help support their safe interaction with the health care system.
Tools/Toolkit > Multi-use Website
"Talk About Your Medicines" Month.
National Council on Patient Information and Education.
This Web site provides information and tools that support an educational campaign to encourage high-quality communication about medication use. The annual observance is in October.
Tools/Toolkit > Fact Sheet/FAQs
Quick Tips—When Planning for Surgery.
Agency for Healthcare Research and Quality, Rockville, MD. October 2012; AHRQ Publication # 01-0040d.
A list of quick tips and questions to aid anyone who is preparing for surgery.
Tools/Toolkit > Fact Sheet/FAQs
Quick Tips—When Getting A Prescription.
Rockville, MD: Agency for Healthcare Research and Quality; May 2002. AHRQ Publication No. 01-0040c.
This Web site suggests questions that all patients should ask a physician, nurse, and/or pharmacist when they receive a medication prescription.
Web Resource > Multi-use Website
Indiana Patient Safety Center.
Indiana Hospital Association.
Launched in 2006, the Indiana Patient Safety Center (IPSC) is dedicated to promoting safety culture and reliable systems of care in the state. This website provides resources related to IPSC educational activities and efforts to raise awareness of local and national safety initiatives, including the Hospital Engagement Network.
Web Resource > Multi-use Website
Patient Safety: Exploring Quality of Care in the US.
ProPublica, Inc. New York, NY.
This website provides resources exploring patient safety challenges from various perspectives, including feature length articles and measurement tools like the Surgeon Scorecard to support a community focused on driving safety improvement.
Press Release/Announcement
FDA requires label warnings to prohibit sharing of multi-dose diabetes pen devices among patients.
FDA Safety Communication. Silver Spring, MD: US Food and Drug Administration; February 25, 2015.
The practice of using multi-dose insulin pens, meant for single patient use only, among multiple patients has been linked to health care–associated infections. This announcement outlines federal labeling requirements to raise awareness of the risks associated with this practice to prevent misuse of the devices.
Tools/Toolkit > Fact Sheet/FAQs
FDA Pharmacists Help Consumers Use Medicines Safely.
Silver Spring, MD: United States Food and Drug Administration; October 31, 2014.
Studies have shown that pharmacist involvement can prevent medication errors. To help patients take their medications safely, this consumer update discusses pharmacists as participants in a government drug information center and reveals the top five questions submitted along with their corresponding answers.
Audiovisual
Patient Safety Briefing Film.
Haelo. Harm Free Care. London, UK: National Health Service; 2014.
Styled after airline safety advisories, this video walks hospitalized patients through a series of actions that can help ensure their safety. Steps highlighted include reminding clinicians to wash their hands, asking questions when confused, and wearing skid-resistant socks to prevent falls.
Tools/Toolkit
My Medicines.
Silver Spring, MD: US Food and Drug Administration. Office of Women's Health and National Association of Chain Drug Stores.
This toolkit offers tips for patients to prevent adverse drug events and provides a way to record important medication information such as a list of allergies, prescriptions, dosages, and conditions being treated.