Background

Sponsor Type
Private
Origin/Sponsor
Institute for Healthcare Improvement (IHI)

Pre-Training

Pre-requisites
No

Content

Evidence Based
Yes
Content Areas
Communication Improvement
Teamwork
Teamwork Training
Quality Improvement Strategies
Continuous Quality Improvement
Culture of Safety
Learning Organization
Continuing Education
Clinical Area
Medicine
Nursing
Public Health
Program Description/Program Objectives
This couse will cover why culture change is crucial to the success of many improvement projects. It will discuss the most common reasons people resist change and how to respond in a way that mitigates that resistance.
Organizational Needs Assessment
No
Cultural Readiness Assessment
No
In-Service Delivery Option
No

Design and Delivery

Training Delivered By
Self-study
Program Focus
Both
Mode of Delivery
Self-directed Study
Web-based Training
Instructional Strategy
Demonstration
Feedback
Information
Practice
Instructional Model
External Training
Target Audience
Educators
Health Care Executives and Administrators
Health Care Providers
Non-Health Care Professionals
Safety Scientists
Setting of Care
Hospitals

Implementation

Length of Program
1 hour 15 minutes
Credit Hours
Yes
Certification
No
Per Person Cost

Post-Training

Vendor-Provided Evaluation
Yes
Available Evaluation Measures
Level 1 Participant Reaction to Training