Newspaper/Magazine Article Doctors learn to say 'I'm Sorry.' Save Save to your library Print Share Facebook Twitter Linkedin Copy URL January 31, 2007 View more articles from the same authors. This article describes several initiatives and training programs for physicians on disclosing and apologizing for medical error. Free full text Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Related Resources From the Same Author(s) A medical detective story: why doctors make diagnostic errors. October 7, 2015 How to make surgery safer. February 25, 2015 At the hospital, better responses to those beeping alarms. January 13, 2016 The most crucial half-hour at a hospital: the shift change. November 4, 2015 Hospitals find a way to say, 'I'm sorry.' February 17, 2016 Health-care providers want patients to read medical records, spot errors. June 25, 2014 What the doctor missed. October 6, 2010 Catching deadly drug mistakes. 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December 13, 2006 Health-care industry agrees on patient safety rules. November 15, 2006 Bringing surgeons down to earth. November 30, 2005 Can AI help doctors come up with better diagnoses? October 4, 2023 Frequency of risk factors that potentially increase harm from medications in older adults receiving primary care. January 23, 2008 Seven (potentially) deadly prescribing errors. November 11, 2015 Suspicious insulin injections, nearly a dozen deaths: inside an unfolding investigation at a VA hospital in West Virginia. October 23, 2019 I-PASS checklist: a powerful tool for patient handoffs. October 24, 2018 A surgeon so bad it was criminal. October 10, 2018 Is incivility an underlying threat to safety in obstetrics? February 18, 2015 Nurses seek to reduce long hours and fatigue. February 11, 2015 Soaring numbers of 111 callers forced to wait for a call back. February 10, 2016 Surgical error at Tufts prompts widespread changes. 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August 3, 2005 Learning how to learn: compliance with patient safety alerts in the NHS. August 3, 2005 Lay use of lasers fueling complications. July 13, 2005 Patient safety and health information technology conference: A newsmaker interview with Carolyn M. Clancy, MD. June 22, 2005 Look-alike, sound-alike oncology medications. March 22, 2006 Small patients, big consequences in medical errors. September 24, 2008 Beth Israel cited for residents' long hours—facing review for accreditation. September 24, 2008 More families hear apologies following medical mistakes. September 3, 2008 Hospitals try to calm doctors' outbursts: medical road rage affecting patient safety, group says. August 27, 2008 Many Mass. hospitals will pay for errors. October 3, 2007 Why pay for mistakes? September 5, 2007 Patient misidentification in oncology care. July 2, 2008 Fires during surgeries a bigger risk than thought. November 21, 2007 Doctors say they need protection to apologize. November 14, 2007 Surgical mistakes persist in Bay State: still a tiny fraction of total procedures. November 7, 2007 An Organisation with a Memory: Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief Medical Officer. March 6, 2005 How can we save the next victim? March 27, 2005 In a crisis, do-not-revive requests don't always work. January 3, 2007 Hospitals try to break a deadly 'code.' December 14, 2005 Disclosure of medical mistakes is sought. November 16, 2005 View More Related Resources WebM&M Cases Sudden Collapse During Upper Gastrointestinal Endoscopy: Expect the Unexpected August 25, 2021 Your diagnosis was wrong. Could doctor bias have been a factor? December 11, 2019 My patient almost died from a mistake I made. I apologized and it changed my life. November 6, 2019 How Veterans Affairs failed to stop a pathologist who misdiagnosed 3,000 cases. September 11, 2019 Lessons learned from a death outside a hospital's doorstep. June 26, 2019 Doctors make mistakes. A new documentary explores what happens when they do—and how to fix it. February 6, 2019 When mistakes happen. December 19, 2018 My human doctor. October 17, 2018 Two words can soothe patients who have been harmed: we're sorry. March 29, 2017 Pathologists, patients and diagnostic errors—part 1 and part 2. August 10, 2016 Hospitals that mess up are urged to confess. June 22, 2016 Surgeons must tell patients of double-booked surgeries, new guidelines say. April 27, 2016 When a surgeon should just say 'I'm sorry'. April 6, 2016 Bring back the autopsy. March 16, 2016 Dangerous doses. February 24, 2016 When the hospital fires the bullet. February 24, 2016 Hospitals find a way to say, 'I'm sorry.' February 17, 2016 Hospitals slow to adopt patient apology policies. September 2, 2015 A piece of my mind. I'm sorry. July 1, 2015 Risks are high at low-volume hospitals. June 17, 2015 Why empathy may be the best risk management strategy. 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Seeking a safer surgery: some states crack down on doctors who perform unregulated outpatient procedures. August 5, 2009
Frequency of risk factors that potentially increase harm from medications in older adults receiving primary care. January 23, 2008
Suspicious insulin injections, nearly a dozen deaths: inside an unfolding investigation at a VA hospital in West Virginia. October 23, 2019
Patient safety and health information technology conference: A newsmaker interview with Carolyn M. Clancy, MD. June 22, 2005
Hospitals try to calm doctors' outbursts: medical road rage affecting patient safety, group says. August 27, 2008
An Organisation with a Memory: Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief Medical Officer. March 6, 2005
WebM&M Cases Sudden Collapse During Upper Gastrointestinal Endoscopy: Expect the Unexpected August 25, 2021
Doctors make mistakes. A new documentary explores what happens when they do—and how to fix it. February 6, 2019