Measuring psychological safety and local learning to enable high reliability organisational change.

Jenifer Cartland; Michaeleen Green; Desty Kamm; Diana Halfer; Mary Alida Brisk; Derek S. Wheeler

Study

Measuring psychological safety and local learning to enable high reliability organisational change.

November 9, 2022

Cartland J, Green M, Kamm D, et al. BMJ Open Qual. 2022;11(4):e001757.

View more articles from the same authors.

Psychological safety is a cornerstone of high reliability organizations (HROs). This children’s hospital developed two scales (trust in team members and trust in leadership) and one composite measure (local learning) to measure staff psychological safety and evaluate the effectiveness of their transition to high reliability. More than 4,500 health system staff completed the survey; results indicate the two scales are strongly associated with the composite measure.

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