Web Resource
Government Resource
Book/Report

Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families.

Agency for Healthcare Research and Quality; AHRQ.

Patient engagement in the process of care is important to improve safety in primary care. This guide includes case studies and highlights handoffs, teach-back, tools to prepare patients for appointments, and brown-bag medication management as strategies to encourage patients and caregivers to participate in safety.