Second victim support programs for healthcare organizations.

M. Stone

Review

Second victim support programs for healthcare organizations.

July 29, 2020

Stone M. Nurs Manage. 2020;51(6):38-45.

View more articles from the same authors.

This literature review describes the types of second victim support programs offered by healthcare organizations, and provides insights for healthcare organizations starting support programs.

PubMed citation

Free full text

Related Resources From the Same Author(s)

A blueprint for leadership during COVID-19.

August 12, 2020

Does one size fit all? Assessing the need for organizational second victim support programs.

April 7, 2021

Conflict resolution: applying aviation crew resource management in healthcare.

November 10, 2021

Evaluation of a second victim peer support program on perceptions of second victim experiences and supportive resources in pediatric clinical specialties using the second victim experience and support tool (SVEST).

November 3, 2021

RISE: exploring volunteer retention and sustainability of a second victim support program.

February 3, 2021

A systems approach to address the impact of second victim phenomenon.

December 9, 2020

Assessing the perceived level of institutional support for the second victim after a patient safety event.

June 10, 2015

Validation of the second victim experience and support tool-revised in the neonatal intensive care unit.

January 12, 2022

Early warning systems: the next level of rapid response.

January 25, 2012

Systems thinking for managing COVID-19 in health care systems: seven key messages.

September 23, 2020

Second victim experiences of nurses in obstetrics and gynaecology: a Second Victim Experience and Support Tool Survey

December 23, 2020

Understanding the peer, manager, and system influence on patient safety.

February 10, 2021

Deployment of a second victim peer support program: a replication study.

August 16, 2017

Promoting the psychological well-being of healthcare providers facing the burden of adverse events: a systematic review of second victim support resources.

June 23, 2021

A mixed-methods systematic review of interventions to address incivility in nursing.

July 15, 2020

Safeguarding patients: complexity science, high reliability organizations, and implications for team training in healthcare.

December 20, 2006

The second victim phenomenon in health care: a literature review.

November 25, 2020

Nurse-reported bullying and documented adverse patient events: an exploratory study in a US Hospital.

June 24, 2020

The power of collaboration with patient safety programs: building safe passage for patients, nurses, and clinical staff.

January 3, 2007

Understanding the second victim experience among multidisciplinary providers in obstetrics and gynecology.

May 19, 2021

I'm sorry: laws that support apologies in health care.

February 5, 2020

Measures and measurement of high-performance work systems in health care settings: propositions for improvement.

February 9, 2011

Perceptions of institutional support for “second victims” are associated with safety culture and workforce well-being.

February 24, 2021

Support strategies for health care professionals who are second victims.

August 1, 2018

Comparing the evolution of risk culture in radiation oncology, aviation, and nuclear power.

December 9, 2020

Tragedy into policy: a quantitative study of nurses' attitudes toward patient advocacy activities.

June 22, 2011

Making communication and resolution programmes mission critical in healthcare organisations.

November 11, 2020

Cracking the code for quality: the interrelationships of culture, nurse demographics, advocacy, and patient outcomes.

March 11, 2020

The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study.

August 15, 2007

Support opportunities for second victims lessons learned: a qualitative study of the top 20 US News and World Report Honor Roll Hospitals.

January 19, 2022

Streamlining care in crisis: rapid creation and implementation of a digital support tool for COVID-19.

October 21, 2020

The Critical Care Safety Study: the incidence and nature of adverse events and serious medical errors in intensive care.

August 24, 2005

Support for healthcare professionals after surgical patient safety incidents: a qualitative descriptive study in 5 teaching hospitals.

May 26, 2021

Patient safety: through the eyes of your peers.

July 5, 2006

Error reporting as a preventive force.

July 13, 2005

Crew resource management: applications in healthcare organizations.

September 27, 2006

Coping and recovery in surgical residents after adverse events: the second victim phenomenon.

April 20, 2022

The second victim: a contested term?

December 1, 2021

The second victim of unanticipated adverse events.

December 14, 2022

Coping strategies in health care providers as second victims: a systematic review.

August 4, 2021

Perceptions of nurses who are second victims in a hospital setting.

December 22, 2021

Better nurse staffing is associated with survival for Black patients and diminishes racial disparities in survival after in-hospital cardiac arrests.

December 9, 2020

Human factors and ergonomics at time of crises: the Italian experience coping with COVID19.

July 22, 2020

National Partnership for Maternal Safety: consensus bundle on support after a severe maternal event.

January 27, 2021

eSIMPLER: a dynamic, electronic health record-integrated checklist for clinical decision support during PICU daily rounds.

June 16, 2021

Nurses as 'second victims' to their patients' suicidal attempts: a mixed-method study.

June 30, 2021

Moving on after critical incidents in health care: a qualitative study of the perspectives and experiences of second victims

May 11, 2022

COVID-19 pandemic preparation: using simulation for systems-based learning to prepare the largest healthcare workforce and system in Canada.

September 30, 2020

Patient safety in chiropractic teaching programs: a mixed methods study.

December 23, 2020

The challenge of competency assessment of the late-career practitioner.

February 9, 2022

Assisting beginners in root cause analysis operations: analysis and recommendations regarding the spread of COVID-19 in nursing facilities for the elderly.

September 30, 2020

Self-assessment and learning motivation in the second victim phenomenon.

February 1, 2023

The tradeoffs between safety and alert fatigue: data from a national evaluation of hospital medication-related clinical decision support.

July 29, 2020

Data collection for adverse events reporting by US dental schools.

September 30, 2020

Critical incidents involving the medical emergency team: a 5-year retrospective assessment for healthcare improvement.

April 28, 2021

Enhancing healthcare process design with human factors engineering and reliability science, part 1: setting the context.

January 16, 2008

Cleaning up the discharge process: a number of components—and personnel—are crucial to success.

October 20, 2010

An evidence and consensus-based definition of second victim: a strategic topic in healthcare quality, patient safety, person-centeredness and human resource management.

February 15, 2023

Using smart IV infusion pumps outside of patient rooms.

February 2, 2022

A review of organizational culture instruments for nurse executives.

February 21, 2007

The necessary leadership skillsets for the high-reliability organization framework adoption within acute healthcare organizations.

March 16, 2022

An asset-based quality improvement tool for health care organizations: cultivating organization wide quality improvement and health care professional engagement.

October 19, 2022

Posttraumatic growth and second victim distress resulting from medical mishaps among physicians and nurses.

January 11, 2023

Lost in translation--silent reporting and electronic patient records in nursing handovers: an ethnographic study.

November 18, 2020

A clinical pharmacist-led integrated approach for evaluation of medication errors among medical intensive care unit patients.

August 19, 2020

Common Formats for Patient Safety Data Collection.

March 13, 2024

Design and implementation of the infection prevention program into risk management: managing high level disinfection and sterilization in the outpatient setting.

June 24, 2020

State policies for prescription drug monitoring programs and adverse opioid-related hospital events.

September 9, 2020

CancelRx: a health IT tool to reduce medication discrepancies in the outpatient setting.

September 1, 2021

Impact of CancelRx on discontinuation of controlled substance prescriptions: an interrupted time series analysis.

March 23, 2022

Why do healthcare professionals fail to escalate as per the early warning system (EWS) protocol? A qualitative evidence synthesis of the barriers and facilitators of escalation.

February 17, 2021

Diagnostic errors and abnormal diagnostic tests lost to follow-up: a source of needless waste and delay to treatment.

October 31, 2007

Work-arounds in health care settings: literature review and research agenda.

January 16, 2008

The impact of health system membership on patient safety initiatives.

January 9, 2008

Beyond communication: the role of standardized protocols in a changing health care environment.

January 11, 2012

Design of an evidence-based "second victim" curriculum for nurse anesthetists.

June 1, 2016

Employee silence in health care: charting new avenues for leadership and management.

August 3, 2022

Analysis of risk factors for patient safety events occurring in the emergency department.

October 7, 2020

Think twice: effects on diagnostic accuracy of returning to the case to reflect upon the initial diagnosis.

September 23, 2020

Implementing standardized reporting and safety checklists.

June 1, 2011

Assessing adverse events after chiropractic care at a chiropractic teaching clinic: an active-surveillance pilot study.

November 4, 2020

Patient race and opioid misuse history influence provider risk perceptions for future opioid-related problems.

November 4, 2020

Effects of healthcare organization actions and policies related to COVID-19 on perceived organizational support among U.S. internists: a national study.

June 1, 2022

Improving hospital systems for the care of women with major obstetric hemorrhage.

May 17, 2006

Where trust flourishes: perceptions of clinicians who trust their organizations and are trusted by their patients.

January 12, 2022

Workarounds in the workplace: a second look.

August 12, 2015

Home health staff perspectives on infection prevention and control: implications for Coronavirus Disease 2019.

December 23, 2020

Finding the right balance: an evidence-informed guidance document to support the re-opening of Canadian nursing homes to family caregivers and visitors during the coronavirus disease 2019 pandemic.

October 28, 2020

Leadership style and patient safety: implications for nurse managers.

August 26, 2015

A high-reliability organization framework for health care: a multiyear implementation strategy and associated outcomes.

November 4, 2020

Characteristics and unexpected COVID-19 diagnoses in resuscitation room patients during the COVID-19 outbreak - a retrospective case series.

September 30, 2020

Best-practice protocols: preventing adverse drug events.

September 28, 2005

Do falls and other safety issues occur more often during handovers when nurses are away from patients? Findings from a retrospective study design.

November 11, 2020

Referrals of infection control breaches to public health authorities: ambulatory care settings experience, 2017.

September 23, 2020

An evidence-based tool (PE for PS) for healthcare managers to assess patient engagement for patient safety in healthcare organizations.

May 26, 2021

Triggers contributing to health care clinicians' disruptive behaviors.

September 16, 2020

Coworker abuse in healthcare: voices of mistreated workers.

March 15, 2023

Predictors of serious opioid-related adverse drug events in hospitalized patients.

July 8, 2020

The combined effect of psychological and social capital in registered nurses experiencing second victimization: a structural equation model.

December 1, 2021

Nurses’ perspectives on the impact of management approaches on the blame culture in health-care organizations.

March 31, 2021

Related Resources

The use of positive deviance approach to improve health service delivery and quality of care: a scoping review.

April 24, 2024

Unveiling the hidden struggle of healthcare students as second victims through a systematic review.

April 24, 2024

Impact of short-notice accreditation assessments on hospitals' patient safety and quality culture--a scoping review.

April 24, 2024

Making Healthcare Safer IV: A Continuous Updating of Patient Safety Harms and Practices.

April 22, 2024

Patient Safety Research Summaries.

April 9, 2024

Describing the evidence linking interprofessional education interventions to improving the delivery of safe and effective patient care: a scoping review.

March 27, 2024

Dispensing error rates in pharmacy: a systematic review and meta-analysis.

March 13, 2024

Second-victim phenomenon.

February 28, 2024

Application of "Human Factor Analysis and Classification System" (HFACS) model to the prevention of medical errors and adverse events: a systematic review.

February 7, 2024

Key factors for effective implementation of healthcare workers support interventions after patient safety incidents in health organisations: a scoping review.

January 10, 2024

Conceptualising learning from resilient performance: a scoping literature review.

January 10, 2024

Validation and use of the Second Victim Experience and Support Tool questionnaire: a scoping review.

December 20, 2023

Drivers of unprofessional behaviour between staff in acute care hospitals: a realist review.

December 20, 2023

Challenge Competition: Impact of Patient Safety Tools.

December 12, 2023

Learning from latent safety threats identified during simulation to improve patient safety.

October 11, 2023

Unconscious bias among health professionals: a scoping review.

September 27, 2023

Defining speaking up in the healthcare system: a systematic review.

September 20, 2023

In search of an international multidimensional action plan for second victim support: a narrative review.

September 13, 2023

Final Report on Prioritization of Patient Safety Practices for a New Rapid Review or Rapid Response. Making Healthcare Safer IV Series.

August 9, 2023

Patient Safety Innovations

Ambulatory Safety Nets to Reduce Missed and Delayed Diagnoses of Cancer

July 31, 2023

Issues and complexities in safety culture assessment in healthcare.

July 19, 2023

An integrative systematic review of employee silence and voice in healthcare: what are we really measuring.

June 28, 2023

Measurement and Monitoring of Safety Framework (MMSF): learning from its implementation in Canada.

June 28, 2023

Room of horrors simulation in healthcare education: a systematic review.

June 21, 2023

The Patient Safety Adoption Framework: a practical framework to bridge the know-do gap.

May 31, 2023

Annual Perspective

Improving Diagnostic Safety and Quality

April 26, 2023

Quality and safety: learning from the past and (re)imagining the future.

March 29, 2023

Surgeons and systems working together to drive safety and quality.

March 29, 2023

Identifying safety practices perceived as low value: an exploratory survey of healthcare staff in the United Kingdom and Australia.

March 8, 2023

Towards conceptualizing patients as partners in health systems: a systematic review and descriptive synthesis.

March 8, 2023

See More About The Topic

Quality and Safety Professionals

Organizational Behaviorists

Medicine

Nurse Care

Second victims

Second victim support programs for healthcare organizations.

Ambulatory Safety Nets to Reduce Missed and Delayed Diagnoses of Cancer

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Second victim support programs for healthcare organizations.

Ambulatory Safety Nets to Reduce Missed and Delayed Diagnoses of Cancer

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site