Journal Article

Benefactor or burden: exploring the professional identity of safety professionals.

Provan DJ; Dekker SWA; Rae AJ.

This interview study examined the self-perceptions of safety professionals at an energy company, a high reliability industry often used as a model for patient safety. The results reveal that safety professionals often have contradictory roles within an organization, including relational influence versus formal authority and interpersonal skill versus technical knowledge. The findings highlight the challenge of integrating safety professionals into the larger health care enterprise.