Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic.

Nicholas Gavin; Marie-Laure S Romney; Penelope C Lema; John Babineau; Bernard P. Chang; Daniel J Egan; Christopher Tedeschi; Angela M Mills; David O. Kessler

Commentary

Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic.

October 7, 2020

Gavin N, Romney M-LS, Lema PC, et al. BMJ Leader. 2021;5:39-41.

View more articles from the same authors.

Developed in the field of aviation, crew resource management (CRM) is used to teach teamwork and effective communication and has been used extensively in patient safety improvement efforts. This commentary describes four New York metropolitan area emergency departments’ experience applying (CRM) principles at an organizational level in responding to the current COVID-19 pandemic as well as future crises.

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Organisational crisis resource management: leading an academic department of emergency medicine through the COVID-19 pandemic.

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