Journal Article
Study

What words convey: the potential for patient narratives to inform quality improvement.

Grob R; Schlesinger M; Barre LR; Bardach N; Lagu T; Shaller D; Parker AM; Martino SC; Finucane ML; Cerully JL; Palimaru A.

In this qualitative study, researchers analyzed narratives from a national sample of 348 patients. They conclude that patient narratives complement patient experience survey data and provide actionable information for quality improvement.