Journal Article

Two sides to every story: the Dual Perspectives Method for examining interruptions in healthcare.

McCurdie T; Sanderson P; Aitken LM; Liu D.

Interruptions are common in care settings and can introduce safety hazards into health care processes. This commentary describes an observational method to explore factors that contribute to interruptions from various perspectives to better understand the reasons for interruptions and design strategies to manage them. A past PSNet perspective discussed an approach to reduce interruptions.