Complaints to the Parliamentary and Health Service Ombudsman.

Book/Report

Complaints to the Parliamentary and Health Service Ombudsman.

October 23, 2023

Manchester, UK: Parliamentary and Health Service Ombudsman.

The National Health Service broadly reports the results of system-level analyses and investigations into trust-specific failures. This publication series provides information about complaints submitted to trusts to track complaints received and responded to, identify common themes, and uncover recurring problems in an effort to enable organizations to improve processes for managing complaints.

Report archive

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