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Organizational Policy/Guidelines
Communicating After Harm in Healthcare.
September 8, 2010
Communication Advisory Committee. Edmonton, AB, Canada: Canadian Patient Safety Institute; 2010. ISBN: 9781926541266
This guideline provides an organizational strategy, flow charts, and a task list to improve internal and external communication following a medical error. It replaces the Institute's Guidelines for Informing the Media After an Adverse Event first published in 2009.
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