Handoffs and fumbles.
Handoffs and fumbles. Wachter RM, Shojania KG. Chapter in: Wachter RM, Shojania KG. Internal Bleeding: The Truth Behind America's Terrifying Epidemic of Medical Mistakes. New York, NY: Rugged Land, LLC; 2004.
Personal stories illustrate the systems issues that contribute to mismanagement of patients as they move from provider to provider throughout the health care system.