Root Cause Analysis: The Core of Problem Solving and Corrective Action, Second Edition.
Oakes D. ASQ Quality Press; 2019. ISBN: 978-0-87389-982-6.
Root cause analysis is a widely used patient safety and quality improvement process for investigating adverse events. This book includes detailed steps to identify system-level causes including how to use diagrams and figures to assist in brainstorming causes and potential solutions.