Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance.
Frankel A, Gardner R, Maynard L, et al. Using the Communication and Teamwork Skills (CATS) Assessment to measure health care team performance. Jt Comm J Qual Patient Saf. 2007;33(9):549-58.
The authors describe a behavior-based tool to measure clinicians' teamwork and communication skills.