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Communication in health care: impact of language and accent on health care safety, quality, and patient experience.

August 4, 2021

Ellahham S. Am J Med Qual. 2021;36(5):355-364.

View more articles from the same authors.

Linguistic, culture, and health literacy barriers between patients and providers can lead to adverse events. In addition to the use of professional interpreters, the authors suggest additional culturally and linguistically appropriate services (CLAS) to improve communication between patients, particularly refugees and migrants, and providers.

PubMed citation

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