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Commentary

Communication in health care: impact of language and accent on health care safety, quality, and patient experience.

Ellahham S. Communication in health care: impact of language and accent on health care safety, quality, and patient experience. Am J Med Qual. 2021;36(5):355-364. doi:10.1097/01.jmq.0000735476.37189.90.

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August 4, 2021
Ellahham S. Am J Med Qual. 2021;36(5):355-364.
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Linguistic, culture, and health literacy barriers between patients and providers can lead to adverse events. In addition to the use of professional interpreters, the authors suggest additional culturally and linguistically appropriate services (CLAS) to improve communication between patients, particularly refugees and migrants, and providers.

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Ellahham S. Communication in health care: impact of language and accent on health care safety, quality, and patient experience. Am J Med Qual. 2021;36(5):355-364. doi:10.1097/01.jmq.0000735476.37189.90.