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PSNet: Patient Safety Network
Newspaper/Magazine Article

CVS taps a design legend to reinvent the prescription label. Next stop: the pharmacy.

Kuang C.

Complicated systems often require more than one change to improve their safety. Poor patient understanding of prescription labels and medication dispensing processes at retail pharmacies contribute to medication errors. This news article discusses a strategy that began with color-coded labels and led to a retail pharmacy implementing redesigned pill bottles that provide an overall prescription regimen.