The differences between human error, at-risk behavior, and reckless behavior are key to a just culture.
Successful development of a just culture centers on understanding different types of flawed human behavior and designing effective organizational responses to these failures. This article compares human error, at-risk behavior, and reckless behavior to suggest systems design changes for patient safety programs to generate opportunities for improvement.
ISMP Medication Safety Alert! Acute care edition. June 18, 2020;25(12).