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Newspaper/Magazine Article

The differences between human error, at-risk behavior, and reckless behavior are key to a just culture.

ISMP Medication Safety Alert! Acute care edition. June 18, 2020;25(12).

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July 1, 2020
ISMP Medication Safety Alert! Acute Care Edition. 2020;25(12).

Successful development of a just culture centers on understanding different types of flawed human behavior and designing effective organizational responses to these failures. This article compares human error, at-risk behavior, and reckless behavior to suggest systems design changes for patient safety programs to generate opportunities for improvement.