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PSNet: Patient Safety Network

The Habits of an Improver. Thinking About Learning for Improvement in Health Care.

Lucas B; Nacer H.

Committed leadership is essential to enhance organizational safety. Drawing from previous recommendations to generate lasting improvements in response to the Francis inquiry, this report discusses a model that focuses on learning, influencing, resilience, creativity, and systems thinking to help clinicians frame discussions about improving quality and safety in health care.