How, when, and why bad apples spoil the barrel: negative group members and dysfunctional groups. | PSNet

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How, when, and why bad apples spoil the barrel: negative group members and dysfunctional groups.

July 1, 2006

Felps W, Mitchell TR, Byington E. Res Org Behavior. 2006;27:175-222.

View more articles from the same authors.

Team-based care is a widely used model in healthcare. As such, teamwork is essential to patient safety. This paper describes how one "bad apple" negatively affects the entire group by exhibiting one or more of these behaviors: withholding of effort, being affectively negative, and violating important interpersonal norms. Early organizational intervention to remove or remediate the "bad apple" member can ameliorate their negative impact.

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