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Patient and family involvement in serious incident investigations from the perspectives of key stakeholders: a review of the qualitative evidence.

Ramsey L, McHugh S, Simms-Ellis R, et al. Patient and family involvement in serious incident investigations from the perspectives of key stakeholders: a review of the qualitative evidence. J Patient Saf. Epub 2022 Aug 2. doi: 10.1097/pts.0000000000001054

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August 17, 2022
Ramsey L, McHugh SK, Simms-Ellis R, et al. J Patient Saf. 2022;18(8):e1203-e1210.

Patients and families can contribute unique insights into medical errors. This qualitative evidence review concluded that patients and families value involvement in patient safety incident investigations but highlight the importance of addressing the emotional aspects of care (e.g., timely apology, prioritizing trust and transparency). Healthcare staff perceived patient and family involvement in investigations to be important, but cited several barriers (e.g., staff turnover, fears of litigation) to effective investigations.

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Ramsey L, McHugh S, Simms-Ellis R, et al. Patient and family involvement in serious incident investigations from the perspectives of key stakeholders: a review of the qualitative evidence. J Patient Saf. Epub 2022 Aug 2. doi: 10.1097/pts.0000000000001054

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