Patient perspectives on test result communication in primary care: a qualitative study.
Litchfield I, Bentham L, Lilford RJ, et al. Patient perspectives on test result communication in primary care: a qualitative study. Br J Med Pract. 2015;65(632):e133-e140. doi:10.3399/bjgp15X683929.
This interview study revealed shortcomings in the process for notifying patients of test results, mirroring findings from prior studies. Patients expressed a desire for consistent and timely test result notification and noted deficiencies in current processes.