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Root Cause Analysis Workbook for Community/Ambulatory Pharmacy.

Horsham, PA: Institute for Safe Medication Practices; 2013.

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March 23, 2016
Horsham, PA: Institute for Safe Medication Practices; 2013.

Root cause analysis offers a structured way to detect and address system weaknesses. This workbook illustrates how root cause analysis can be applied to community pharmacy services to identify problems and design an action plan to implement improvement strategies.