Two sides to every story: the Dual Perspectives Method for examining interruptions in healthcare.

Tara McCurdie; Penelope Sanderson; Leanne M Aitken; David Liu

Commentary

Two sides to every story: the Dual Perspectives Method for examining interruptions in healthcare.

April 19, 2017

McCurdie T, Sanderson P, Aitken LM, et al. Appl Ergon. 2017;58:102-109.

View more articles from the same authors.

Interruptions are common in care settings and can introduce safety hazards into health care processes. This commentary describes an observational method to explore factors that contribute to interruptions from various perspectives to better understand the reasons for interruptions and design strategies to manage them. A past PSNet perspective discussed an approach to reduce interruptions.

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Hospitals

Health Care Providers

Medicine

Interruptions and distractions

Epidemiology of Errors and Adverse Events

Two sides to every story: the Dual Perspectives Method for examining interruptions in healthcare.

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