COVID-19 has united patients and providers against institutional betrayal in health care: a battle to be heard, believed, and protected.
Klest B, Smith CP, May C, et al. COVID-19 has united patients and providers against institutional betrayal in health care: a battle to be heard, believed, and protected. Psychol Trauma. 2020;12(S1):S159-S161. doi:10.1037/tra0000855.
Institutional betrayal occurs when a patient (or other individual) experiences a harm and the (health) systems compound that harm by failing to support or believe the patient. The authors of this commentary reflect on institutional betrayal during the COVID-19 pandemic and discuss examples of betrayal experienced by patients, family members, and medical providers.