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Commentary

COVID-19: peer support and crisis communication strategies to promote institutional resilience.

Wu AW, Connors C, Everly GS. COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience. Ann Intern Med. 2020;172(12)(12):822-823. doi:10.7326/m20-1236.

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April 22, 2020
Wu AW, Connors C, Everly GS. Ann Intern Med. 2020;172(12):822-823.

To address the negative psychological impacts faced by healthcare workers during the COVID-19 crisis, the authors of this commentary recommend three strategic principles for healthcare institutions responding to the pandemic:

  1. Encourage leadership to focus on resilience 
  2. Ensure that crisis communication provides both information and empowerment
  3. Create a continuum of staff support within the organization to address a surge in mental health concerns among healthcare workers.
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Wu AW, Connors C, Everly GS. COVID-19: Peer Support and Crisis Communication Strategies to Promote Institutional Resilience. Ann Intern Med. 2020;172(12)(12):822-823. doi:10.7326/m20-1236.