Development and validation of a tool to improve paediatric referral/consultation communication.

Christopher J. Stille; Kathleen M. Mazor; Vanessa Meterko; Richard C. Wasserman

Study

Development and validation of a tool to improve paediatric referral/consultation communication.

August 3, 2011

Stille CJ, Mazor KM, Meterko V, et al. BMJ Qual Saf. 2011;20(8):692-7.

View more articles from the same authors.

This study used a structured communication tool with templated elements to enhance information exchange between referring and specialty providers.

PubMed citation

Available at

Related Resources From the Same Author(s)

Nurse-physician communication in the long-term care setting: perceived barriers and impact on patient safety.

September 9, 2009

Medication errors in the homes of children with chronic conditions.

January 30, 2005

We Want to Know-a mixed methods evaluation of a comprehensive program designed to detect and address patient-reported breakdowns in care.

May 20, 2020

We want to know: patient comfort speaking up about breakdowns in care and patient experience.

October 17, 2018

How communication "failed" or "saved the day": counterfactual accounts of medical errors.

February 3, 2021

Surrogate decision makers' perspectives on preventable breakdowns in care among critically ill patients: a qualitative study.

May 25, 2016

Communicating with patients about medical errors: a review of the literature.

March 6, 2005

Coordinating care across diseases, settings, and clinicians: a key role for the generalist in practice.

May 4, 2005

Speak up! Addressing the paradox plaguing patient-centered care.

February 17, 2016

Health plan members' views about disclosure of medical errors.

March 6, 2005

Medication errors in the home: a multisite study of children with cancer.

May 15, 2013

Parents' perceptions of medical errors.

June 16, 2010

Assessing and supporting late career practitioners: four key questions.

September 30, 2020

Building bridges: future directions for medical error disclosure research.

July 24, 2013

Teaching and medical errors: primary care preceptors' views.

October 12, 2005

Primary care physicians' willingness to disclose oncology errors involving multiple providers to patients.

November 25, 2015

Workforce perceptions of hospital safety culture: development and validation of the patient safety climate in healthcare organizations survey.

September 26, 2007

Adverse drug events resulting from patient errors in older adults.

March 7, 2007

We want to know: eliciting hospitalized patients' perspectives on breakdowns in care.

August 23, 2017

Learning from mistakes: factors that influence how students and residents learn from medical errors.

May 24, 2006

Factors influencing preceptors' responses to medical errors: a factorial survey.

October 19, 2005

Measuring harm in health care: optimizing adverse event review.

May 3, 2017

Identifying organizational cultures that promote patient safety.

November 18, 2009

Reduction in medication errors in hospitals due to adoption of computerized provider order entry systems.

March 6, 2013

How patients perceive a doctor's caring attitude.

September 24, 2008

Disclosure of medical errors: what factors influence how patients respond?

June 21, 2006

Developing standardized "receiver-driven" handoffs between referring providers and the emergency department: results of a multidisciplinary needs assessment.

December 5, 2018

Does employee safety matter for patients too? Employee safety climate and patient safety culture in health care.

May 20, 2015

Measuring adverse events in hospitalized patients: an administrative method for measuring harm.

September 7, 2016

Responding to unprofessional behavior by trainees - a "just culture" framework.

March 11, 2020

Computerized surveillance for adverse drug events in a pediatric hospital.

October 7, 2009

Hospital safety climate and safety outcomes: is there a relationship in the VA?

March 10, 2010

Self-reported violations during medication administration in two paediatric hospitals.

May 16, 2012

Sleep deprivation and error in nurses who work the night shift.

February 19, 2014

Changing the work environment in ICUs to achieve patient-focused care: the time has come.

November 22, 2006

Video-based communication assessment of physician error disclosure skills by crowdsourced laypeople and patient advocates who experienced medical harm: reliability assessment with generalizability theory.

May 18, 2022

CDC Clinical Practice Guideline for Prescribing Opioids for Pain - United States, 2022.

November 16, 2022

Encouraging patients to speak up about problems in cancer care.

January 12, 2022

Providers' perceptions of communication breakdowns in cancer care.

March 26, 2014

Opportunities to improve informed consent with AHRQ training modules.

June 13, 2018

More than words: patients' views on apology and disclosure when things go wrong in cancer care.

August 24, 2011

Toward patient-centered cancer care: patient perceptions of problematic events, impact, and response.

May 2, 2012

Building a simulation-based crisis resource management course for emergency medicine, phase 1: results from an interdisciplinary needs assessment survey.

August 6, 2008

Radiologic safety events within a pediatric emergency medicine network.

June 7, 2017

Relationship of hospital organizational culture to patient safety climate in the Veterans Health Administration.

March 25, 2009

Bringing perioperative emergency manuals to your institution: a "How To" from concept to implementation in 10 steps.

April 3, 2019

Reliability of verbal handoff assessment and handoff quality before and after implementation of a resident handoff bundle.

June 22, 2016

Morbidity and mortality conferences: a narrative review of strategies to prioritize quality improvement.

November 2, 2016

Dementia and risk of adverse warfarin-related events in the nursing home setting.

November 21, 2012

Liability claims and costs before and after implementation of a medical error disclosure program.

August 25, 2010

Patient safety: where to aim when zero harm is not the target-a case for learning and resilience.

August 31, 2022

Recruitment of hospitals for a safety climate study: facilitators and barriers.

April 30, 2008

The normalization of deviance: do we (un)knowingly accept doing the wrong thing?

October 20, 2010

Preventing health care–associated harm in children.

May 14, 2014

Effect of US Drug Enforcement Administration's rescheduling of hydrocodone combination analgesic products on opioid analgesic prescribing.

November 23, 2016

“Those found responsible have been sacked”: some observations on the usefulness of error.

October 10, 2010

An overview of patient safety climate in the VA.

April 9, 2008

Potential medication dosing errors in outpatient pediatrics.

January 11, 2006

Can aviation-based team training elicit sustainable behavioral change?

January 6, 2010

Improved safety culture and teamwork climate are associated with decreases in patient harm and hospital mortality across a hospital system.

January 27, 2016

Randomized trial of a warfarin communication protocol for nursing homes: an SBAR-based approach.

February 23, 2011

Primary care providers' opening of time-sensitive alerts sent to commercial electronic health record InBaskets.

August 30, 2017

Another medical malpractice crisis?: Try something different.

October 14, 2020

Reported medication events in a paediatric emergency research network: sharing to improve patient safety.

November 28, 2012

Effect of increased inpatient attending physician supervision on medical errors, patient safety, and resident education: a randomized clinical trial.

June 6, 2018

Meta-analysis of surgical safety checklist effects on teamwork, communication, morbidity, mortality, and safety.

November 13, 2013

Time-out and checklists: a survey of rural and urban operating room personnel.

April 12, 2017

Medical line entanglement: the unspoken patient safety hazard of medical devices.

May 3, 2023

Priorities for pediatric patient safety research.

February 13, 2019

Staying safe: simple tools for safe surgery.

April 25, 2007

Comparing safety climate between two populations of hospitals in the United States.

October 14, 2009

The Preventable Harm Index: an effective motivator to facilitate the drive to zero.

October 27, 2010

Effect of computer order entry on prevention of serious medication errors in hospitalized children.

March 19, 2008

Strategies to enhance adoption of ventilator-associated pneumonia prevention interventions: a systematic literature review.

August 6, 2014

Use of a computerized forcing function improves performance in ordering restraints.

August 6, 2008

Evidence review conducted for the Agency for Healthcare Research and Quality Safety Program for Improving Surgical Care and Recovery: focus on anesthesiology for colorectal surgery.

May 9, 2018

Development of a pragmatic measure for evaluating and optimizing rapid response systems.

March 29, 2012

Medication errors related to computerized order entry for children.

November 22, 2006

TeamSTEPPS in long-term care- an academic partnership: part 1 and part 2.

January 11, 2017

Assessing patient safety culture in hospitals across countries.

May 15, 2013

Creating an infrastructure for safety event reporting and analysis in a multicenter pediatric emergency department network.

April 3, 2013

Differences in donor heart acceptance by race and gender of patients on the transplant waiting list.

April 10, 2024

Racial differences in antibiotic prescribing by primary care pediatricians.

March 20, 2013

Accident analysis of large-scale technological disasters applied to an anaesthetic complication.

March 6, 2005

Medication errors: an overview for clinicians.

September 17, 2014

Engaging the patient and family in the surgical safety process utilizing SafeStart.

August 28, 2019

The impact of safety organizing, trusted leadership, and care pathways on reported medication errors in hospital nursing units.

October 10, 2007

Studying patient safety in health care organizations: accentuate the qualitative.

January 18, 2006

The Safety Organizing Scale: development and validation of a behavioral measure of safety culture in hospital nursing units.

February 14, 2007

Mandatory reporting of impaired medical practitioners: protecting patients, supporting practitioners.

February 4, 2015

A comprehensive patient safety program can significantly reduce preventable harm, associated costs, and hospital mortality.

August 21, 2013

Making communication and resolution programmes mission critical in healthcare organisations.

November 11, 2020

A critical appraisal of AHRQ's "Diagnostic Errors" report.

May 10, 2023

Studying the technical work of emergency care.

October 31, 2007

Interunit handoffs from emergency department to inpatient care: a cross-sectional survey of physicians at a university medical center.

August 5, 2015

A comprehensive perinatal patient safety program to reduce preventable adverse outcomes and costs of liability claims.

October 28, 2009

Nurse-physician communication during labor and birth: implications for patient safety.

August 2, 2006

Adverse Events in Anesthesia: An Integrative Review.

November 6, 2019

Effectiveness of a radiofrequency detection system as an adjunct to manual counting protocols for tracking surgical sponges: a prospective trial of 2,285 patients.

October 10, 2012

Mortality among patients with acute myocardial infarction: the influences of patient-centered care and evidence-based medicine.

October 13, 2010

Related Resources

Analysis of the nature and contributory factors of medication safety incidents following hospital discharge using National Reporting and Learning System (NRLS) data from England and Wales: a multi-method study.

June 7, 2023

Identification of patient safety threats in a post-intensive care clinic.

May 31, 2023

Danger in discharge summaries: abbreviations create confusion for both author and recipient.

May 31, 2023

Annual Perspective

Improving Diagnostic Safety and Quality

April 26, 2023

Making polypharmacy safer for children with medical complexity.

April 5, 2023

WebM&M Cases

Be Picky about your PICCs—Fragmented Care and Poor Communication at Discharge Leads to a PICC without a Plan.

September 28, 2022

Neuroradiology diagnostic errors at a tertiary academic centre: effect of participation in tumour boards and physician experience.

August 17, 2022

Team cognition in handoffs: relating system factors, team cognition functions and outcomes in two handoff processes.

June 22, 2022

Journal Article

Study

Patient Safety Innovations

Implementing a watcher program to improve timeliness of recognition of deterioration in hospitalized children

April 7, 2022

Assessment of requests for medication-related follow-up after hospital discharge, and the relation to unplanned hospital revisits, in older patients: a multicentre retrospective chart review.

December 8, 2021

Society for Maternal-Fetal Medicine Special Statement: Surgical safety checklists for cesarean delivery.

September 22, 2021

Care coordination strategies and barriers during medication safety incidents: a qualitative, cognitive task analysis.

March 10, 2021

Information transfer at hospital discharge: a systematic review.

April 15, 2020

Health and social care-associated harm amongst vulnerable children in primary care: mixed methods analysis of national safety reports.

April 1, 2020

Adverse events during dental care for children: implications for practitioner health and wellness.

December 19, 2018

Mind the overlap: how system problems contribute to cognitive failure and diagnostic errors.

October 24, 2018

Effect of a pediatric early warning system on all-cause mortality in hospitalized pediatric patients.

March 7, 2018

An innovative collaborative model of care for undiagnosed complex medical conditions.

May 31, 2017

Improving communication with primary care physicians at the time of hospital discharge.

February 8, 2017

The multidisciplinary approach to GI cancer results in change of diagnosis and management of patients. Multidisciplinary care impacts diagnosis and management of patients.

August 31, 2016

Minding the gaps: assessing communication outcomes of electronic preconsultation exchange.

August 3, 2016

Why do we still page each other? Examining the frequency, types and senders of pages in academic medical services.

February 3, 2016

Managing competing organizational priorities in clinical handover across organizational boundaries.

January 21, 2015

Debriefing in the emergency department after clinical events: a practical guide.

December 17, 2014

Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams.

December 17, 2014

Silence that can be dangerous: a vignette study to assess healthcare professionals' likelihood of speaking up about safety concerns.

November 5, 2014

Creating spaces in intensive care for safe communication: a video-reflexive ethnographic study.

October 22, 2014

A step toward high reliability: implementation of a daily safety brief in a children's hospital.

September 24, 2014

The influence of organizational factors on patient safety: examining successful handoffs in health care.

August 27, 2014

Improving safety and quality of care with enhanced teamwork through operating room briefings.

July 23, 2014

See More About The Topic

Ambulatory Clinic or Office

Health Care Providers

Quality and Safety Professionals

Organizational Behaviorists

Pediatrics

Development and validation of a tool to improve paediatric referral/consultation communication.

Implementing a watcher program to improve timeliness of recognition of deterioration in hospitalized children

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Development and validation of a tool to improve paediatric referral/consultation communication.

Implementing a watcher program to improve timeliness of recognition of deterioration in hospitalized children

Connect With Us

Sign up for Email Updates

Agency for Healthcare Research and Quality

Submit Your Innovations

Continue as a Guest

Continue Logged In

Submit Your Innovations

Continue as a Guest

Continue logged in

New Users to the PSNet site