Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals.
Evans S, Smith B, Esterman A, et al. Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals. Qual Saf Health Care. 2007;16(3):169-75.
The investigators describe an incident reporting intervention that included education on reportable incidents, changes in the process to reduce the fear of reporting, a shorter reporting form, and newsletters to share feedback. They found that this intervention significantly improved reporting.