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Every patient should be enabled to stop the line.

December 12, 2018

Bell SK, Martinez W. BMJ Qual Saf. 2019;28(3):172-176.

View more articles from the same authors.

The Toyota manufacturing model "stop the line" encourages workers to stop the production line if they notice something is wrong. This commentary discusses how this philosophy can enable patients to speak up for safety both during care interactions or after events to incorporate their knowledge into improvement efforts.

PubMed citation

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Epidemiology of Errors and Adverse Events

Provider-Patient Communication

Patient Complaints

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