Every patient should be enabled to stop the line. | PSNet

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Every patient should be enabled to stop the line.

February 20, 2019

Bell SK, Martinez W. BMJ Qual Saf. 2019;28(3):172-176.

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The Toyota manufacturing model "stop the line" encourages workers to stop the production line if they notice something is wrong. This commentary discusses how this philosophy can enable patients to speak up for safety both during care interactions or after events to incorporate their knowledge into improvement efforts.

PubMed citation

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Epidemiology of Errors and Adverse Events

Provider-Patient Communication

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