Commentary The evolution of the apology. Citation Text: Newfield JS. The Evolution of the Apology. Home Health Care Manag Pract. 2007;19(2). doi:10.1177/1084822306294456. Copy Citation Format: DOIGoogle ScholarBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL February 7, 2007 Newfield JS. Home Health Care Manag Pract. 2007;19(2). View more articles from the same authors. The author discusses disclosure and "sympathy" laws in various states, how they allow for apology by protecting providers, and how these laws relate to home care providers. Available at Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Newfield JS. The Evolution of the Apology. Home Health Care Manag Pract. 2007;19(2). doi:10.1177/1084822306294456. Copy Citation Format: DOIGoogle ScholarBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Related Resources From the Same Author(s) When incidents happen. August 2, 2006 Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions. August 4, 2021 Optimizing Pediatric Patient Safety in the Emergency Care Setting. October 19, 2022 Using social and behavioural science to support COVID-19 pandemic response. June 3, 2020 Implementation of an electronic system for medication reconciliation. February 28, 2007 Families as partners in hospital error and adverse event surveillance. March 8, 2017 Vital signs: improving antibiotic use among hospitalized patients. March 26, 2014 Outbreak investigation of COVID-19 among residents and staff of an independent and assisted living community for older adults in Seattle, Washington. June 10, 2020 A Department of Medicine infrastructure for patient safety and clinical quality improvement. December 20, 2017 A multistep approach to improving biopsy site identification in dermatology: physician, staff, and patient roles based on a Delphi consensus. March 26, 2014 Declines in hospitalizations for acute cardiovascular conditions during the COVID-19 pandemic: a multicenter tertiary care experience. July 1, 2020 Patient safety: Part I. Patient safety and the dermatologist. August 19, 2009 Systems engineering analysis of diagnostic referral closed-loop processes. March 9, 2022 Evaluating a patient safety learning laboratory to create an interdisciplinary ecosystem for health care innovation. July 13, 2022 Remote assessment of real-world surgical safety checklist performance using the OR Black Box: a multi-institutional evaluation. March 20, 2024 Telemedicine vs telephone consultations and medication prescribing errors among referring physicians: a cluster randomized crossover trial. March 13, 2024 Low rate of completion of recommended tests and referrals in an academic primary care practice with resident trainees. January 31, 2024 Do patients who read visit notes on the patient portal have a higher rate of "loop closure" on diagnostic tests and referrals in primary care? A retrospective cohort study. January 17, 2024 Completion of recommended tests and referrals in telehealth vs in-person visits. December 6, 2023 Effect of a pediatric early warning system on all-cause mortality in hospitalized pediatric patients. March 7, 2018 Telemedicine consultations and medication errors in rural emergency departments. December 11, 2013 Quality and safety implications of emergency department information systems. July 17, 2013 The top patient safety strategies that can be encouraged for adoption now. March 13, 2013 Exploration of an automated approach for receiving patient feedback after outpatient acute care visits. July 30, 2014 A systematic review of the effects of resident duty hour restrictions in surgery: impact on resident wellness, training, and patient outcomes. April 16, 2014 Prescribing patterns of heart failure-exacerbating medications following a heart failure hospitalization. February 12, 2020 American College of Endocrinology and American Association of Clinical Endocrinologists position statement on patient safety and medical system errors in diabetes and endocrinology. December 7, 2005 Implementation of a mandatory checklist of protocols and objectives improves compliance with a wide range of evidence-based intensive care unit practices. July 29, 2009 What do patients and families observe about pediatric safety?: A thematic analysis of real-time narratives. May 29, 2024 Frontline providers' and patients' perspectives on improving diagnostic safety in the emergency department: a qualitative study. May 8, 2024 To err is human, but what happens when surgeons err? September 28, 2022 Society of Critical Care Medicine Guidelines on Recognizing and Responding to Clinical Deterioration Outside the ICU: 2023. February 7, 2024 How providers can optimize effective and safe scribe use: a qualitative study. February 1, 2023 Urgent referrals from primary care to dermatology for lesions suspicious for skin cancer: patterns, outcomes, and need for systems improvement. December 7, 2022 Adverse patient safety events during the COVID epidemic. May 17, 2023 Identifying trigger concepts to screen emergency department visits for diagnostic errors. December 16, 2020 Evaluation of a patient-centered fall-prevention tool kit to reduce falls and injuries: a nonrandomized controlled trial. December 2, 2020 Safe use of the EHR by medical scribes: a qualitative study. November 18, 2020 Twelve-month review of infusion pump near-miss medication and dose selection errors and user-initiated "good save" corrections: retrospective study. November 4, 2020 System factors affecting patient safety in the OR: an analysis of safety threats and resiliency. August 25, 2021 Hospital ward adaptation during the COVID-19 pandemic: a national survey of academic medical centers. September 23, 2020 Why do hospital prescribers continue antibiotics when it is safe to stop? Results of a choice experiment survey. September 2, 2020 Evaluating shared decision making for lung cancer screening. September 5, 2018 Association of hydrocodone schedule change with opioid prescriptions following surgery. September 5, 2018 Multicompartment compliance aids in the community: the prevalence of potentially inappropriate medications. March 1, 2017 Root cause analysis and actions for the prevention of medical errors: quality improvement and resident education. May 17, 2017 Education outcomes from a duty-hour flexibility trial in internal medicine. March 28, 2018 Incident reporting to improve patient safety: the effects of process variance on pediatric patient safety in the emergency department. August 1, 2018 Mixed-methods evaluation of real-time safety reporting by hospitalized patients and their care partners: the MySafeCare application. June 13, 2018 A World Health Organization field trial assessing a proposed ICD-11 framework for classifying patient safety events. November 15, 2017 Medication errors and trainees: advice for learners and organizations. October 4, 2017 User-centered collaborative design and development of an inpatient safety dashboard. September 20, 2017 Using simulation to improve systems. September 27, 2017 Postoperative opioid prescribing and the pain scores on Hospital Consumer Assessment of Healthcare Providers and Systems survey. June 7, 2017 Implementation of a structured hospital-wide morbidity and mortality rounds model. May 31, 2017 Deriving ICD-10 codes for patient safety indicators for large-scale surveillance using administrative hospital data. October 12, 2016 Operating room–to-ICU patient handovers: a multidisciplinary human-centered design approach. August 31, 2016 Association of hospitalist years of experience with mortality in the hospitalized Medicare population. January 17, 2018 A piece of my mind. Despite my best intentions. November 22, 2017 Sustaining teamwork behaviors through reinforcement of TeamSTEPPS principles. November 15, 2017 Interactive questioning in critical care during handovers: a transcript analysis of communication behaviours by physicians, nurses and nurse practitioners. May 28, 2014 Disclosing adverse events to patients: international norms and trends. April 30, 2014 ICD-11 for quality and safety: overview of the WHO Quality and Safety Topic Advisory Group. January 29, 2014 Pilot testing of a model for insurer-driven, large-scale multicenter simulation training for operating room teams. December 11, 2013 Development of the just culture assessment tool: measuring the perceptions of health-care professionals in hospitals. December 4, 2013 An intervention model that promotes accountability: peer messengers and patient/family complaints. October 9, 2013 Teaching about how doctors think: a longitudinal curriculum in cognitive bias and diagnostic error for residents. September 25, 2013 Creating an infrastructure for safety event reporting and analysis in a multicenter pediatric emergency department network. April 3, 2013 Quality improvement initiative to reduce serious safety events and improve patient safety culture. August 1, 2012 Standard practices for computerized clinical decision support in community hospitals: a national survey. July 11, 2012 Can we make postoperative patient handovers safer? A systematic review of the literature. May 30, 2012 Duplication of surgical site marking. September 19, 2012 Seen through their eyes: residents' reflections on the cognitive and contextual components of diagnostic errors in medicine. September 5, 2012 Handoff communication between hospital and outpatient dialysis units at patient discharge: a qualitative study. February 6, 2013 The Ask Me to Explain campaign: a 90-day intervention to promote patient and family involvement in care in a pediatric emergency department. June 1, 2016 Society of Interventional Radiology IR Pre-Procedure Patient Safety Checklist by the Safety and Health Committee. June 15, 2016 Using a quantitative risk register to promote learning from a patient safety reporting system. February 4, 2015 Laboratory medicine handoff gaps experienced by primary care practices: a report from the Shared Networks of Collaborative Ambulatory Practices and Partners (SNOCAP). December 3, 2014 Electronic surveillance and pharmacist intervention for vulnerable older inpatients on high-risk medication regimens. November 26, 2014 Changes in medical errors after implementation of a handoff program. November 12, 2014 Health information exchange in emergency medicine. August 19, 2015 Tall Man lettering and potential prescription errors: a time series analysis of 42 children's hospitals in the USA over 9 years. December 2, 2015 Leveraging trainees to improve quality and safety at the point of care: three models for engagement. November 18, 2015 The morbidity and mortality conference as an adverse event surveillance tool in a paediatric intensive care unit. August 20, 2014 A piece of my mind. I'm sorry. July 1, 2015 Use of a novel, modified fishbone diagram to analyze diagnostic errors. July 16, 2014 Diagnostic errors in interpretation of pediatric musculoskeletal radiographs at common injury sites. June 25, 2014 A team disclosure of error educational activity: objective outcomes. June 5, 2019 The opioid crisis: origins, trends, policies, and the roles of pharmacists. April 10, 2019 Examining the effects of an obstetrics interprofessional programme on reductions to reportable events and their related costs. December 5, 2018 Effect of hospital follow-up appointment on clinical event outcomes and mortality. July 14, 2010 Violations of behavioral practices revealed in closed claims reviews. October 29, 2008 Full work analysis of resident work hours. June 11, 2008 Recommended guidelines for monitoring, reporting, and conducting research on medical emergency team, outreach, and rapid response systems: an Utstein-style scientific statement. February 13, 2008 Managing the prevention of retained surgical instruments: what is the value of counting? January 9, 2008 The Patient Safety Leadership Academy at the University of Pennsylvania: the first cohort's learning experience. June 13, 2007 Medication errors among acutely ill and injured children treated in rural emergency departments. May 2, 2007 Adverse drug events in pediatric outpatients. October 3, 2007 Reported medication events in a paediatric emergency research network: sharing to improve patient safety. November 28, 2012 Teamwork and team performance in multidisciplinary cancer teams: development and evaluation of an observational assessment tool. June 29, 2011 View More Related Resources Artificial intelligence in the provision of health care: an American College of Physicians policy position paper. June 12, 2024 Responding to medical errors — implementing the modern ethical paradigm. January 31, 2024 When mistakes multiply: how inadequate responses to medical mishaps erode trust in American medicine. December 6, 2023 Widespread misinterpretation of advance directives and Portable Orders for Life-Sustaining Treatments threatens patient safety and causes undertreatment and overtreatment. July 12, 2023 Disclosing medical errors: prioritising the needs of patients and families. July 5, 2023 Physicians and cognitive decline: a challenge for state medical boards. September 7, 2022 How to scale up quality and safety program with the home care accreditation. April 13, 2022 Hospital at Home: setting a regulatory course to ensure safe, high-quality care. February 2, 2022 Next of kin involvement in regulatory investigations of adverse events that caused patient death: a process evaluation. December 22, 2021 WebM&M Cases Culture Clash No More: Integration and Coordination of Disease Treatment and Palliative Care November 30, 2021 'More than words' - interpersonal communication, cognitive bias and diagnostic errors. August 11, 2021 Geriatric medication reconciliation in the home setting. July 21, 2021 The Future of Nursing 2020-2030: Charting a Path to Achieve Health Equity. May 19, 2021 Patient safety functions of state medical boards in the United States. April 21, 2021 The Life and Death of Elizabeth Dixon: A Catalyst for Change. December 9, 2020 An effective intervention: limiting opioid prescribing as a means of reducing opioid analgesic misuse, and overdose deaths. September 23, 2020 Hastened death due to disease burden and distress that has not received timely, quality palliative care is a medical error. August 12, 2020 The confused and bewildered hospital: adverse event discovery, pay-for-performance, and big data tools as halfway technologies. July 29, 2020 Apology laws and malpractice liability: what have we learned? July 8, 2020 The patient died: what about involvement in the investigation process? June 24, 2020 Amid the COVID-19 pandemic, meaningful communication between family caregivers and residents of long-term care facilities is imperative. June 24, 2020 A nursing home’s 64-day Covid siege: ‘They’re all going to die’. June 24, 2020 Preventing a parallel pandemic - a national strategy to protect clinicians' well-being. June 10, 2020 Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey. February 12, 2020 Error disclosure and apology in radiology: the case for further dialogue. September 25, 2019 When a vital sign leads a country astray—the opioid epidemic. September 4, 2019 Communication and Resolution After an Adverse Health Care Incident. May 22, 2019 Limits on opioid prescribing leave patients with chronic pain vulnerable. May 15, 2019 "Sorry" is never enough: how state apology laws fail to reduce medical malpractice liability risk. April 24, 2019 Interview In Conversation With… … Jennifer Schulz Moore, LLB, MA, PhD April 1, 2019 View More See More About The Topic Home Care Physicians Nurses Policy Makers Medicine View More
Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions. August 4, 2021
Outbreak investigation of COVID-19 among residents and staff of an independent and assisted living community for older adults in Seattle, Washington. June 10, 2020
A Department of Medicine infrastructure for patient safety and clinical quality improvement. December 20, 2017
A multistep approach to improving biopsy site identification in dermatology: physician, staff, and patient roles based on a Delphi consensus. March 26, 2014
Declines in hospitalizations for acute cardiovascular conditions during the COVID-19 pandemic: a multicenter tertiary care experience. July 1, 2020
Evaluating a patient safety learning laboratory to create an interdisciplinary ecosystem for health care innovation. July 13, 2022
Remote assessment of real-world surgical safety checklist performance using the OR Black Box: a multi-institutional evaluation. March 20, 2024
Telemedicine vs telephone consultations and medication prescribing errors among referring physicians: a cluster randomized crossover trial. March 13, 2024
Low rate of completion of recommended tests and referrals in an academic primary care practice with resident trainees. January 31, 2024
Do patients who read visit notes on the patient portal have a higher rate of "loop closure" on diagnostic tests and referrals in primary care? A retrospective cohort study. January 17, 2024
Effect of a pediatric early warning system on all-cause mortality in hospitalized pediatric patients. March 7, 2018
Exploration of an automated approach for receiving patient feedback after outpatient acute care visits. July 30, 2014
A systematic review of the effects of resident duty hour restrictions in surgery: impact on resident wellness, training, and patient outcomes. April 16, 2014
Prescribing patterns of heart failure-exacerbating medications following a heart failure hospitalization. February 12, 2020
American College of Endocrinology and American Association of Clinical Endocrinologists position statement on patient safety and medical system errors in diabetes and endocrinology. December 7, 2005
Implementation of a mandatory checklist of protocols and objectives improves compliance with a wide range of evidence-based intensive care unit practices. July 29, 2009
What do patients and families observe about pediatric safety?: A thematic analysis of real-time narratives. May 29, 2024
Frontline providers' and patients' perspectives on improving diagnostic safety in the emergency department: a qualitative study. May 8, 2024
Society of Critical Care Medicine Guidelines on Recognizing and Responding to Clinical Deterioration Outside the ICU: 2023. February 7, 2024
Urgent referrals from primary care to dermatology for lesions suspicious for skin cancer: patterns, outcomes, and need for systems improvement. December 7, 2022
Identifying trigger concepts to screen emergency department visits for diagnostic errors. December 16, 2020
Evaluation of a patient-centered fall-prevention tool kit to reduce falls and injuries: a nonrandomized controlled trial. December 2, 2020
Twelve-month review of infusion pump near-miss medication and dose selection errors and user-initiated "good save" corrections: retrospective study. November 4, 2020
System factors affecting patient safety in the OR: an analysis of safety threats and resiliency. August 25, 2021
Hospital ward adaptation during the COVID-19 pandemic: a national survey of academic medical centers. September 23, 2020
Why do hospital prescribers continue antibiotics when it is safe to stop? Results of a choice experiment survey. September 2, 2020
Association of hydrocodone schedule change with opioid prescriptions following surgery. September 5, 2018
Multicompartment compliance aids in the community: the prevalence of potentially inappropriate medications. March 1, 2017
Root cause analysis and actions for the prevention of medical errors: quality improvement and resident education. May 17, 2017
Incident reporting to improve patient safety: the effects of process variance on pediatric patient safety in the emergency department. August 1, 2018
Mixed-methods evaluation of real-time safety reporting by hospitalized patients and their care partners: the MySafeCare application. June 13, 2018
A World Health Organization field trial assessing a proposed ICD-11 framework for classifying patient safety events. November 15, 2017
User-centered collaborative design and development of an inpatient safety dashboard. September 20, 2017
Postoperative opioid prescribing and the pain scores on Hospital Consumer Assessment of Healthcare Providers and Systems survey. June 7, 2017
Deriving ICD-10 codes for patient safety indicators for large-scale surveillance using administrative hospital data. October 12, 2016
Operating room–to-ICU patient handovers: a multidisciplinary human-centered design approach. August 31, 2016
Association of hospitalist years of experience with mortality in the hospitalized Medicare population. January 17, 2018
Interactive questioning in critical care during handovers: a transcript analysis of communication behaviours by physicians, nurses and nurse practitioners. May 28, 2014
ICD-11 for quality and safety: overview of the WHO Quality and Safety Topic Advisory Group. January 29, 2014
Pilot testing of a model for insurer-driven, large-scale multicenter simulation training for operating room teams. December 11, 2013
Development of the just culture assessment tool: measuring the perceptions of health-care professionals in hospitals. December 4, 2013
An intervention model that promotes accountability: peer messengers and patient/family complaints. October 9, 2013
Teaching about how doctors think: a longitudinal curriculum in cognitive bias and diagnostic error for residents. September 25, 2013
Creating an infrastructure for safety event reporting and analysis in a multicenter pediatric emergency department network. April 3, 2013
Quality improvement initiative to reduce serious safety events and improve patient safety culture. August 1, 2012
Standard practices for computerized clinical decision support in community hospitals: a national survey. July 11, 2012
Can we make postoperative patient handovers safer? A systematic review of the literature. May 30, 2012
Seen through their eyes: residents' reflections on the cognitive and contextual components of diagnostic errors in medicine. September 5, 2012
Handoff communication between hospital and outpatient dialysis units at patient discharge: a qualitative study. February 6, 2013
The Ask Me to Explain campaign: a 90-day intervention to promote patient and family involvement in care in a pediatric emergency department. June 1, 2016
Society of Interventional Radiology IR Pre-Procedure Patient Safety Checklist by the Safety and Health Committee. June 15, 2016
Using a quantitative risk register to promote learning from a patient safety reporting system. February 4, 2015
Laboratory medicine handoff gaps experienced by primary care practices: a report from the Shared Networks of Collaborative Ambulatory Practices and Partners (SNOCAP). December 3, 2014
Electronic surveillance and pharmacist intervention for vulnerable older inpatients on high-risk medication regimens. November 26, 2014
Tall Man lettering and potential prescription errors: a time series analysis of 42 children's hospitals in the USA over 9 years. December 2, 2015
Leveraging trainees to improve quality and safety at the point of care: three models for engagement. November 18, 2015
The morbidity and mortality conference as an adverse event surveillance tool in a paediatric intensive care unit. August 20, 2014
Diagnostic errors in interpretation of pediatric musculoskeletal radiographs at common injury sites. June 25, 2014
Examining the effects of an obstetrics interprofessional programme on reductions to reportable events and their related costs. December 5, 2018
Recommended guidelines for monitoring, reporting, and conducting research on medical emergency team, outreach, and rapid response systems: an Utstein-style scientific statement. February 13, 2008
Managing the prevention of retained surgical instruments: what is the value of counting? January 9, 2008
The Patient Safety Leadership Academy at the University of Pennsylvania: the first cohort's learning experience. June 13, 2007
Medication errors among acutely ill and injured children treated in rural emergency departments. May 2, 2007
Reported medication events in a paediatric emergency research network: sharing to improve patient safety. November 28, 2012
Teamwork and team performance in multidisciplinary cancer teams: development and evaluation of an observational assessment tool. June 29, 2011
Artificial intelligence in the provision of health care: an American College of Physicians policy position paper. June 12, 2024
When mistakes multiply: how inadequate responses to medical mishaps erode trust in American medicine. December 6, 2023
Widespread misinterpretation of advance directives and Portable Orders for Life-Sustaining Treatments threatens patient safety and causes undertreatment and overtreatment. July 12, 2023
Next of kin involvement in regulatory investigations of adverse events that caused patient death: a process evaluation. December 22, 2021
WebM&M Cases Culture Clash No More: Integration and Coordination of Disease Treatment and Palliative Care November 30, 2021
'More than words' - interpersonal communication, cognitive bias and diagnostic errors. August 11, 2021
An effective intervention: limiting opioid prescribing as a means of reducing opioid analgesic misuse, and overdose deaths. September 23, 2020
Hastened death due to disease burden and distress that has not received timely, quality palliative care is a medical error. August 12, 2020
The confused and bewildered hospital: adverse event discovery, pay-for-performance, and big data tools as halfway technologies. July 29, 2020
Amid the COVID-19 pandemic, meaningful communication between family caregivers and residents of long-term care facilities is imperative. June 24, 2020
Preventing a parallel pandemic - a national strategy to protect clinicians' well-being. June 10, 2020
Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey. February 12, 2020
"Sorry" is never enough: how state apology laws fail to reduce medical malpractice liability risk. April 24, 2019