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Frequency and nature of communication and handoff failures in medical malpractice claims.

Humphrey KE, Sundberg M, Milliren CE, et al. Frequency and nature of communication and handoff failures in medical malpractice claims. J Patient Saf. 2022;18(2):130-137. doi: 10.1097/pts.0000000000000937

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April 6, 2022
Humphrey KE, Sundberg M, Milliren CE, et al. J Patient Saf. 2022;18(2):130-137.

Poor provider-provider and provider-patient communication can result in significant morbidity and mortality to patients and play a role in malpractice claims. 498 closed malpractice claims were reviewed, with communication failures identified in nearly half. Of the communication errors that involved a failed handoff (47%), the majority could have potentially been prevented with a structured handoff tool. 

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Humphrey KE, Sundberg M, Milliren CE, et al. Frequency and nature of communication and handoff failures in medical malpractice claims. J Patient Saf. 2022;18(2):130-137. doi: 10.1097/pts.0000000000000937