Incidence and impact of physician and nurse disruptive behaviors in the emergency department.
Rosenstein AH, Naylor B. Incidence and impact of physician and nurse disruptive behaviors in the emergency department. J Emerg Med. 2012;43(1):139-48. doi:10.1016/j.jemermed.2011.01.019.
Nearly 20% of emergency department personnel reported witnessing unprofessional behavior that directly affected patient safety. This article also presents a structured approach for organizations to identify and address disruptive behavior by clinicians.