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PSNet: Patient Safety Network
Journal Article
Study

Lessons learned for reducing the negative impact of adverse events on patients, health professionals and healthcare organizations.

Mira JJ, Lorenzo S, Carrillo I, et al. International journal for quality in health care : journal of the International Society for Quality in Health Care. 2017;29:450-460.

This review study examined policies to address the consequences of adverse events for patients, providers, and organizations. The methods included focus groups and a literature review. The team generated recommendations such as involving patients in event investigation, providing time away from usual work for second victims, and establishing a crisis plan for organizations.